I recently purchased a 320GB freeagent go. When I plug it into a USB port on my laptop (HPpavillion dv 1000), it is not detected by the computer. The drive just sits and blinks (the light fades up and down). I tried plugging it into a newer laptop (Lenovo T61 with Windows Vista) and I had the same problem. Is this a power issue?
Hi there
hey if you are not getting it to recognizing the drive on system startup use your set up disk if you have it if not go to device manager and scan for hardware change and see if it can be found there if not try going into the bios and ensure that the usb ports are enabled and that the plug and play is enabled also you also need to ensure that the device is compatable with your pc i would check with the manufacture of the computer best regards mike
click start control panel administrive tools ,computer management ,device manager look through all of your devices if you see a yellow question mark?or exclamation mark ! or red x
right click to reinstall drivers or
if you can see your usb but its not working
ports(com&lpt)right click update driver
sometimes the wires inside the cable will be damaged due to bending or stretching or placing heavy equipment upon the cable,
just replace the cable of the hard disk, when you plugged the external disk drive you got that windows could recognize the USB device change the cable everything should work fine again,
check the USB leads that attach to the motherboard usually red-white-green-black make sure they are securely seated and have no dust build up on them dust will cause static and a lot of unforeseen problems also make sure the computers Ram and Cmos battery are securely seated
if this fails to fix the problem
you might have to install a usb 2 or 3 card they are cheap and easy to install you can buy these on Ebay very cheap
hope this helps
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