EPSON RX500 PRINTER

Epson printer blinks both red and green lights, which means the paper gets jammed in your Epson printer. You can fix the issue using the steps:

·Check printer ink cartridge
·Check the printer print head and fuser
·Fix the paper jammed

Follow the steps to fix Epson printer lights blinking error.

Try putting less paper in the tray. The paper you are trying to use mauy be too heavy a bond (to thick) for your printer to use.
Refer to the manufacturers user guide.

it's all on my website's resetting page
http://www.the-inkstore.co.uk/frame/pages/Epson%20printer%20resetting.htm

But if you want the info right here and now, it's:
How to unlock your Epson RX500 printer

If your RX-500 printer has stopped printing and can't be reset, you will usually see either a steady red light or alternating red and green lights and the printer will not respond. There may also be a message in your computer status monitor saying "communication error" / "printer requires maintenance".
This is caused by built in software / firmware which counts the amount of prints you've made and stops when the protection counter reaches a predetermined limit, also giving the message that your ink pad is full. You will be allowed a certain amount of overflow prints to the protection counter limit, after which the printer will completely stop.

There is software online that will normally reset most Epson printers that have reached this limit and is used by Epson Service Engineers called SSC Service Utility (sscserve.exe), however this does not reset the Epson RX-500 protection counter / firmware.

All is not lost, you can manually reset the firmware using the following sequence of actions:
Close down all Epson programs
Exit all Epson printer programs that may be running in the background or on your task bar.
The quickest way to do this is to press Ctrl, Alt & Del on your keyboard and release, which will open your Windows Task Manager.
Click on [Processes] and a list of all processes running on your computer will appear, look for any in the list that say Epson, highlight it and select [End Process]. Carry this out for any Epson programs running.

Now to reset your printer.
Switch off the printer using the power button.
PRESS and HOLD all following printer buttons: Power, Load/Eject, Stop, B&W, Color and continue to hold until "Init eeprom" appears on the printer screen, then RELEASE ALL BUTTONS.
Next press the Color button to clear the protection counter.
Follow any other instructions given by the printer.


I know this will do it for you!
Glad I could help, just sending your friends and family to our site for ink will be thanks enough.

Kind Regards
Nige

I hope this will help you :)
* Green Power light flashes- The printer is receiving a print job, replacing an ink cartridge, charging ink, or cleaning the print head.
* RED paper light is On- If the CD/DVD try guide is open, close the CD/DVD tray guide, load paper, then press the paper button. Your paper ran out or multiple sheets loaded at the same time . Load paper and press the paper butoon to resume printing.
* RED paper light flashes- Paper is jammed in the printer. Press the paper button to eject the jammed paper. If the light is still flashing , open the cover and remove all paper, including any jammed or torn pieces. Then reload paper and press the paper button to continue printing.
* RED Ink Light Flashes - One or more cartridges are low on ink. Check the message that appears on your screen to determine which cartridge is low, or follow the instructions in " Checking the Ink Supply". Make sure you have a replacement cartridge.
* RED Ink Light is ON- One or more cartridges are out of ink or not installed. If you have just installed a new cartridge, it may be incomaptible with the printer or incorrectly installed. Reinstall it or replace it with the correct cartridge
* RED Ink and RED paper lights flash alternately- The CD/DVD tray guide was left open when you turned on the printer or when printing on paper. Just simply close it/
* Green Power Light is Off; RED paperand RED Ink Lights flashing- Paper may be blocking movement of the print head. Turn off the printer, then open the cover and remove any jammed paper or other foreign objects. Turn the printer back on again. Or it may have an internal error. Turn off the printer, wait a few seconds, then turn it on again.

Press all these buttons:
Power+Load/Eject+Stop+B&W+Color
When printer turns ON, "Init eeprom" appears
Release and Press the Color button.

If the ink light is on steady red, that means the black or color ink cartridge is nearly empty. Obtain a replacement black or color ink cartridge. To know which cartridge is out of ink, check the ink levels using EPSON Status Monitor 3 (Windows) or EPSON Status Monitor (Macintosh). If you just replaced the cartridges before you got the error light, that means that the replacement cartridge is not recognized by your printer. Please reseat cartridges. Then turn the printer on and off. The cartridges maybe bad also.
If the paper light is on steady red, try to reload 10-20 sheets of regular paper into your printer. When printing on CD/DVD, CD/DVD tray is not inserted in the printer. Insert the CD/DVD tray in the printer and press the paper button.Could also be that the printer has loaded more than one sheet of paper at a time. Load paper in the sheet feeder, and then press the paper button to resume printing. If the CD/DVD guide is open, close the CD/DVD guide, load paper and then press the paper button.

Please make sure that the paper that you are using is included under the printer's paper compatibility list.
Make sure that you are selecting the correct paper type on printer settings.
Trash and re-install the drivers.

Try this :

Disconnect the printer from the computer.
Turn it off & make sure the CD/DVD tray is closed then turn it back on.

***

Here's generic instruction for you:

If you are receiving an error pertaining to the CD TRAY NOT BEING INSERTED CORRECTLY, please do the following:

Recommendations:
-Don't force the CD/DVD tray into the printer.
-Make sure your printer is powered on, and the output tray is in the upper position.
-Please ensure there is at least 3 inches of space behind the printer, or the CD tray may eject.

Included, are the correct CD/DVD loading instructions. Please follow the instructions below:

CD/DVD LOADING:
1. Ensure the printer is powered on. Remove any paper from the sheet feeder.
2. Push in the paper support extension on the printer, and close the paper support.
3. Push in the output tray extensions, but leave the tray open.
4. Lift the output tray. Place one hand on the top of the printer, and pull up on the output tray until it stops. Lay the tray down in the upper position.
5. Place the CD or DVD into the CD TRAY with the white (or printable) side facing up. Note: To print on small 8cm CDs, please place the small CD ring on the tray first, then place the CD inside the ring.
6. Slide the tray into the tray guides located in the output tray. Push in the guide until the arrow on the tray matches up to the arrow on the tray guide.
7. Press the PAPER button to load the CD/DVD into the printing position. The CD is correctly loaded when the printer's POWER button stops flashing.

General tips for CD and DVD printing:
-Burn data/video/images onto CDs or DVDs before attempting to print on them.
-Do not use thermal-printable or regular CDs or DVDs in the printer.
-Moisture or fingerprints on the printable surface of the CD may cause marks or smearing to appear after printing.
-All printable inkjet media is different. Some surfaces will absorb ink better than others. If output appears banded, faded, or streaky, print a Nozzle Check pattern to confirm that all colors of ink are printing completely. If the ink does not completely dry or smears after 24 hours curing time, you may need to use the Epson Print CD tools to adjust (lower) the print density.
-The only supported resolution for CD/DVD printing is 1440 dpi (aka "Photo")
-Borderless printing and printing on the "inner circle" (plastic around central hole) of CDs is not supported.
-Do not use the "print preview" feature provided by the Epson printer driver as it will only show the image on a blank field and does not offer a clear indicator of where the image will print.
-The Epson Print CD software works best with JPG images and may not import some TIFF images.

Turn printer off.
Hold down the Stop, B&W, and the Color buttons.
Press the ON button.
The LCD screen should flash 3 times.
Release the Stop, B&W and Color buttons
Press the Color button again. 
Then turn the printer off and back on.

If you haven't already done so, look into the printer roller areas, and look for a piece of paper stuck somewhere, or maybe a paperclip or other foreign object which has found it's way into the mechanicals. Also, check the printhead assembly for free movement.