E260 MP3 player - my PC doesn't see my device

My PC doesn't see my Sansa e260 MP3 player. It doesn't show up under device manager or under My Computer. We've done the Windows troubleshooting for USB devices. Still can't see the player. We've tried this on a desktop PC and a laptop PC. The desktop has Windows MediaPlayer 11; the laptop has Windows Media Player 10. We've tried both MTP and MSC modes. Can anyone suggest a solution? Thanks!

danjackson Feb 06, 2008

I had the problem with my sansa e260 and i tried updating the software off the site and everything but my problem slightly different because i can view and add music to the mp3 player on msc mode but i need mtp mode to work for vids and pics but my computer isn't able to install the "hardware"

it's frustrating to say the least ... am i doing something wrong?

1 Answer

Anonymous

Refer to the SanDisk site to update your player. Your pc probably isn't the problem.

Posted on Mar 30, 2007

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