Brush bar moves freely by hand and drive belt to motor is intact, but with Vacuum cleaner running the brush bar stays still?
First, check to make sure the brush bar is on. The switch is right next to the machine's on-off button, and it is easy to accidentally turn it off when you turn the DC 25 on or off.
Next, check for and clear any obstructions in the brush bar housing.
Finally, check for belt wear and replace if necessary. There is a very video online showing the procedure.
SOURCE: DC 07 BRUSH BAR DOES NOT TURN BELT OK
Stand vacuum up and with it plugged in. Rotate knob between carpet and bare floor and back 5 times leaving it on carpet when finished. Rotate vacuum back from upright position and lay vacuum on the floor, rotating it onto its side. Turn vacuum on.
SOURCE: Dyson vacuum cleaner-brush bar is frozen
Hi
If your Dyson has a brush protection design - i.e. roller bar on the top of the hood on the left hand side then the DYson can't be repaired by you- serviceman or professional care can replace it.
However if the Dyson doesn't have the roller bar on top of the hood, flip the machine over so that the beater brush is facing upwards, locate three/four screw heads that can be undone with a coin and remove the sole plate assembly. This should give you a clean view of the brush bar, drive belt and dirt channel. Ensure everything is clean espcially if the brush bar has lots of hair or threads tightly corded around. Then locate the drive belt and check to see if it has snapped. Grasp the beater bar gently upwards and the belt and brush can then be removed. Fit a new belt on carefully and check the tension as it will be tight.
SOURCE: Dyson Animal DC14 brush will not rotate. Removed
If this model takes a clutch then it is stripped and needs to be replaced.
SOURCE: beater brush won't spin but belt is intact and ok.
For your beater brush to spin, you have to meet two conditions:
1) the vacuum cleaner has to be reclined (put your foot on the front and pull back on the handle).
2) The clutch actuator (the dial where you switch between BEAR FLOORS and CARPETS needs to be set to CARPETS).
If the brushbar/beater bar still doesn't spin after that, call the Dyson helpline, they will assist you. If you are saying that the brushbar isn't spinning because it is not picking up any dirt, you may have a loose internal hose, a blockage in the machine or the bristles on the brushbar are worn. Call the Dyson helpline for assistance.
SOURCE: my dyson vacuum brush bar will not rotate and the
I took the plate off and cleaned up the vacuum brush bar. Since the belt was not broke I knew that was not the problem. I know when the setting is bare floor, the brush bar will not rotate. That was not the problem. I just keep turning the knob from bare floor to carpet, several times. The setting must have been "off" just a bit because after several times turning it, it must have reset in the proper setting. The brush bar did start rotating just like normal.
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