I've only had this camera for a few months, I get a message on the screen that says"access" then the lens goes in and out a couple times then I get a message to turn the power off and on again. I get the same results. I was told to take the battery out for 30 seconds, put it back in and fire it up again, this is supposed to reset the camera, it didn't work. The girl at the tech center said I have to send it off to the East coast to the repair facility. Anyone out there had this kind of problem? [email protected]
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Re: my sony dsc-w50 camera won't totally boot up
It is a fairly regular occurance at our shop to see a Sony camera which, when you turn it on, extends and retracts the lens slightly several times and then says "turn the power off then on again". We were unable to find the cause of this issue for quite a while and ended up forwarding cameras with this problem to Sony for repair.
Recently one of our techs found the issue to be a "lazy" focus motor. The motor was still functioning, however it was not functioning 100% and did not perform as the camera expected, causing the error.
This is not necessarily the issue with your camera, but it is likely given how many Sony's we have seen doing this.
If the camera is under warranty, definately send it in. If it is not, find another repair provider as Sony will charge you quite a bit for the repair.
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I have a cybershot DSC W55. When the power button is switched on the
lens extends and the "access" message shown on screen. Also amber light
is flashing above screen. After a few seconds I get a message to power
on and off again. I\'ve tried switching on and off a few times,
removing battery pack and memory card, but nothing seems to be solving
You can try the following 2 ways:
1. Formatand restorethe initial value ofthe camera.2.Firstopen the battery box cover(notice: do not pull out the battery now), thenstart the camera, pull out the battery just after the Len has turn out. Install the battery a few seconds later. Now start your camera with the Play button which is next tothe viewfinderboot, and thenmovingthe hand wheelto switch tocameramode,after Imageappearing the screen, the camera willwork properly.
Hi! If you're sure you didn't damage the lens flat cable which connect to the motherboard, the focus of the lens unit you bought on ebay doesn't work. You can simply replace the back part (with focus) of the new lens unit with your old one. It requires soldering.
ACCESS error could happen when lens gets stuck but if it happens when lens moves back and forth without problem it usually means that where the lens assembly plugs into main system board connection is loose. These connections are held in place by a very small thin fragile plastic clip and a few drops could be enough to snap it but not do any other noticeable damage to camera. Camera would need to be opened to see if clip is broken or maybe cable just needs to me reinserted. Either way only open camera if no longer under warranty and you are somewhat handy
Well dont use force like pulling lens out.
Take memry card out make sure it is in correctly and contact clean and the compartment door is shut.
If to no avail Get onto Sony Technical Support via the web.
I guess this is a a circuit board fault and need replacing.