My sony dsc-w50 camera won't totally boot up

I've only had this camera for a few months, I get a message on the screen that says"access" then the lens goes in and out a couple times then I get a message to turn the power off and on again. I get the same results. I was told to take the battery out for 30 seconds, put it back in and fire it up again, this is supposed to reset the camera, it didn't work. The girl at the tech center said I have to send it off to the East coast to the repair facility. Anyone out there had this kind of problem? [email protected]

wliv32503 Jul 25, 2008

My LUMIX DMC-LZ5 does the same thing. Can I get a part and replace it myself? Would cleaning help or oil help?

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107 Answers

It is a fairly regular occurance at our shop to see a Sony camera which, when you turn it on, extends and retracts the lens slightly several times and then says "turn the power off then on again". We were unable to find the cause of this issue for quite a while and ended up forwarding cameras with this problem to Sony for repair. Recently one of our techs found the issue to be a "lazy" focus motor. The motor was still functioning, however it was not functioning 100% and did not perform as the camera expected, causing the error. This is not necessarily the issue with your camera, but it is likely given how many Sony's we have seen doing this. If the camera is under warranty, definately send it in. If it is not, find another repair provider as Sony will charge you quite a bit for the repair. David Millier Advance Camera Repair

Posted on Mar 13, 2007

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