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Sound card problems

I am trying to upgrade my computer sound card but can't get any sound out of the new card I've installed. I followed manufacturer's instructions to the T (i.e., I removed the new sound card, started in safe mode, removed all things listed in the "Sound" section of the Device Manager, shut down, replaced the sound card, rebooted. This supposedly ensured that the card was installed correctly, but still, no sound. I'm running Windows 2000. It seems that when I try to install the sound card drivers, I get the message that the computer is waiting until the audio drivers are ready ... but they never are ... it just sits there. I've waited at least 15 minutes each time and it's never ready. Is there anything I can do to fix this problem? I'm pretty fed up at this point. By the way, I think the old sound card is integrated with the motherboard, as it was not a separate thing I could remove when I put in my new card. Hope this info helps you to help me.

Posted by Susan Pavlikey on

  • 1 more comment 
  • Susan Pavlikey Mar 09, 2007

    Hi John,

    I would like to try your solution, but when I booted up my computer and pressed the "Delete" key, it didn't take me to the BIOS, but just booted normally. I also tried the "F8" key, which just got me different boot options (e.g., safe mode), but had not reference to the BIOS either. I am running Windows 2000, which seems to be weird compared to other OS. The question for me now is, "How do I get into the BIOS with Windows 2000?"
    Any ideas?

  • Susan Pavlikey Mar 09, 2007

    Hey again John,

    Never mind my previous post. I monkeyed with the computer when it was booting and discovered that I had to hit the "F2" key to get to the BIOS instead of the "Delete" key. Once I got in there, I disabled the onboard sound and now my new sound card is working beautifully! My computer now sounds like a CD instead of a scratchy vinyl album! Thanks so much for your help!!! I'm rating your help excellent, just so you know.

  • Anonymous Jan 07, 2008

    it used to work well but now no sound...I truned up the volume controls on the mixer...no sound..

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John Anderson

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Hey Sue, first thing you need to do is press delete when you first switch the pc on to get into the bios, and under usually intergrated deviced, disable the old onboard sound, and save the settings, load windows normally go into control panel, system, device manager, double click on any sound related devices that has a yellow tag next to it, and click on update drivers, make sure you have the cd in the drive, and let it search the cd for the drivers, do it for each device with yellow tag and then it should work. All the best John

Posted on Mar 09, 2007

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