SOURCE: the platter
Hi The platter is the "thingy" that the Cd sits on, and should be firmly attached to the spin motor, which spins the Cd. If that is loose, you must have it repaired at a shop, because the platter height is a factory adjustment, and the laser cannot focus on the disk if it is too far away, or too close to the lense, and it is a delicate adjustment requiring experience & special tools. It is not difficult if you have the tools, so your local repair shop may be able to repair it for a reasonable price. Hopr this helps, good luck!
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