Question about Philips DVP642 DVD Player

1 Answer

Drive door will not open nor will it play

I have a DVP642, the drive door will not open nor will it power up, there is power getting to it because the standby light is on but if you press eject or power the standby light goes out for about 3 seconnds then back on but nothing happens. I have tried unplugging then replugging serveal time but still not luck. THis is the 2nd player this has happened to Thanks Ralph

Posted by Ralph Donovan on


1 Answer


  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 2 Answers

To open the drive door this is not a perfect fix, but it will allow to use it. After the unit is powered on: 1)Hit the "Open/Close" button 2)Wait a while (you will get the timing down) 3)Tap gently, yet briskly at the joint where the plastic faceplate connects with the metal top of the unitat the area situated around the middle of the dvd tray (area in the attached pic, that the red arrow points to)

Posted on Aug 18, 2007

  • kanone Mar 12, 2011

    What a brilliant piece of sleuthing! I train alpine ski coaches and recently took my 642 with me to a course I was giving to show a bunch of DVDs. Naturally, when you most need it, the tray wouldn't open! Disappointed, I brought the unit home intending to buy something else but, after looking around, I happened on this suggestion. The solution works exactly as described: indeed I did "get the timing down" and lo and behold the tray opened.

    I took the cover off last night and carefully examined the tray mechanism. There was no obvious fault. What appears to be happening is that the edge of the top cover presses down on the top edge of the tray. I ever so slightly pushed up that section of the cover, then re-installed and all is fine now.

    In my case, the unit had for about five years had an old VCR unit sitting on top of it, and I'm suspecious that the weight had caused the DVP642 to "sag" through the centre. The 'bow' was quite visible the day I took it out to take to the course I was giving.

    I hope this is helpful.

    Duncan George



Add Your Answer


Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

Toshiba cd-rw/dvd-rom drive...power on but disc door will not actvate and open

There are quite a few reasons the DVD tray in your laptop might fail to open when you hit the eject button. About the worst thing it can be is if the motor or gear train failed, which would mean replacing the drive. If the disc in the drive plays OK, you know that the power and the connector are fine. If not, you should try reseating the drive in the bay. It's also possible for the drive to be locked in software by the operating system, or for a power management scheme to have cut power to the drive. Check these by right clicking the drive icon and checking properties, or looking at you power management settings. But, when all else fails and you can't get the disc out of the drive, there's always, THE MIGHTY PAPERCLIP.

Follow the bellow link,

Hope this helps,

Jan 11, 2011 | Toshiba (PA3352U2CD2) CD-RW/DVD-ROM...

1 Answer

I have a DVD in my SD 3990SU - it won't play and the door won't open using the remote or the button on the front of the unit. is there an alternate way to manually open the cd loader.

You will need to open the set and manually move the motor drive to manually shift the drive to release the Cd.
Now check the voltage to the drive and also check the power, the main board drive circuit, the motor .Check the control signals to the motor drive , if absent the processsor control is faulty.If present the drive IC is faulty

Sep 26, 2010 | Toshiba SD-V290 DVD Player/VCR

1 Answer

The center light on the power button flashes none stop, the door wont open properly and wont load the game up to play and now the door wont open... what seem to be the problem in your guess

The console is not recognizing the DVD drive. Did you change it recently? If so you must swap the PCB from your original drive into the replacement drive in order for it to be recognized.

Jan 20, 2010 | Microsoft Xbox 360 Console

1 Answer

I have a DVD Video Player Model DVP642/37. I cannot get the unit to eject the disc. The green ''on'' light flashes.

The tray is getting jammed or bound. Tapping on the top just above the door sometimes gets it to open. U need to experiment how hard u need to tap to make the door open. Just dont hit it too hard.

Nov 27, 2009 | Washing Machines

1 Answer

Power light is blinking on my philips dvp642 Dvd how can I fix this?

sadly it sounds like a bad power supply. does the unit even play? It can be fixed. Try this link it is from Philips.

good luck :D

Aug 09, 2009 | Philips DVP642 DVD Player

1 Answer

My laptop (Samsung R60plus) DVD drive door stays open while powered on, but remains closed while shutdown. D OS recognises it, i can play cd and install programs while holding d door. Pls what can i do to...

The problem is the micro switch that opens the door is allways on.... try press it 10 or 20 times to unlock the switch or try to clean it.... It will work for sure.

Jul 07, 2009 | Samsung (SHM522CBEWN) CD-RW/DVD-ROM Combo...

1 Answer

DVD Drive door stays open

If this doesnt solve....
You need to necessarily replace the drive..

Jul 07, 2009 | Samsung SC 152 Internal 52x CD-ROM Drive

1 Answer

Refurbished philips dvp642/37 playing and stops playing

the problem is not the power supply capacitor. it will eventually fail, and need to be replaced, but when it does you'll know it because you wont be able to use the DVD at all. it wont turn on, and the standby light will just flicker.

the problem is that your mechanism/lens is probably dirty or dusty or out of alignment.

this device is kind of sensitive moreso than other players. by "sensitive" i mean "cheap"

try cleaning it with soft, lint-free cloth, and windex.

clean your disks as well.

if that doesnt work, you may just need to buy a new DVD.

at $60 its a good deal, even if some of them do crap out too soon. you can spend more $ on a better quality player if this fact bothers you.

Dec 28, 2007 | Philips DVP642 DVD Player

1 Answer

Tray is not opening

To open the tray this is not a perfect fix, but it will allow to use it. After the unit is powered on: 1)Hit the "Open/Close" button 2)Wait a while (you will get the timing down with practice) 3)Tap gently, yet briskly with fingertips at area in the attached pic, that the red arrow points to I think the problem is that the tray becomes unbalanced somehow. Because when a DVD is in, the drive opens fine, only when there is no disc do you have to tap on the unit.

Aug 13, 2007 | Philips DVP642 DVD Player

1 Answer

Won`t play disney movies

Apparently this is a known issue. Some dvp642 players have compatibility issues with some of the Disney DVD's. A firmware update might help. There is a discussion of this at:

Feb 19, 2007 | Philips DVP642 DVD Player

Not finding what you are looking for?
Philips DVP642 DVD Player Logo

Related Topics:

370 people viewed this question

Ask a Question

Usually answered in minutes!

Top Philips Televison & Video Experts

The Knight
The Knight

Level 3 Expert

76518 Answers

matt martin
matt martin

Level 3 Expert

1258 Answers

Muntejaya Ginting
Muntejaya Ginting

Level 3 Expert

10422 Answers

Are you a Philips Televison and Video Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides