Question about Motorola Mobility HS850 Consumer Headset

1 Answer

Indicator light turns off when boom is opened

Been using my HS850 and my RAZR for months with no problem, but now all of a sudden my headset won't connect anymore. The bluetooth signal flashes on my phone intermittently, but nothing comes through the headset. Tried to pair them again by pressing and holding the call button for a few seconds, and the light does actually become steadily lit, but as soon as I open the boom, it turns off instead of remaining on. End result is, neither device recognizes the other, even though the bluetooth signal flashes on my phone when I first power the phone on. I have tried several different variations of powering down the phone, waiting a minute, and then turning it back on. I've even removed the device from the phone, powered off, waited, then powered back on and tried to re-pair the devices. I'm thinking the problem must have something to do with the fact that the staedy light in the pairing mode shuts off as soon as I open the boom...it's supposed to remain lit in order for the pairing to work. Any ideas?

Posted by Lucy Higgins on

  • Lucy Higgins Mar 11, 2007

    My problem resolved itself when I turned off my headset, powered down my phone, and put them both on charge overnight. By morning, I was able to get the indicator light to remain on after opening the boom when attempting to pair them, so I was able to complete the process with no further problems. I'm thinking the solution must have come from actually turning the phone off when charging it overnight (some nights I just charge it up without turning the phone off if I'm expecting a call).

    So here's a new problem to post - how do you post a solution to your own problem on this website? You can only post when you are logged in, and when it sees my ID, it only gives me the option to post a comment...

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DENNIS MITCHELL

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GO to www.n1 wireless to get another one cheap

Posted on Jan 15, 2008

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