Question about Maytag Neptune FAV6800AW Top Load Washer

3 Answers

Can't get washer to finish spin cycle

Shortly after the spin cycle starts, I get a can't spin or unbalanced load error. There is also a few inches of water when I open the lid. Spin cycle works fine if the washer is empty or I wring out all the clothes and drain washer, then replace clothes. Not exactly what i spent all that money for...

Posted by Shawn Roberts on

  • 5 more comments 
  • Shawn Roberts Mar 25, 2007

    Since the washer was still under warranty with Sears, we had a repairman come out. He replaced the clutch, pressure switch and tub displacement sensor. The machine runs well now, and is noticeably quieter.

  • Anonymous Mar 14, 2014

    the washer will not go through an entire cycle without becoming unbalanced. happens regardless of load size or spin speed.

  • Anonymous Mar 15, 2014

    spin light on but water wont come in washer and lid load light on

  • Anonymous Mar 18, 2014

    water does not drain completely. when restarted you can hear water draining but as soon as it start to spin it flashes a Uc code. re-distributing the load does not help.

  • Anonymous Mar 23, 2014

    washer started fine ,washed clothes, drained water but when it was time to spin , washer just stopped and the spin light stays on

  • Anonymous Mar 29, 2014

    washer will spin and drain water but will not go into high speed spin to wring out clothes. Load is balanced. It won't spin fast even when empty.

  • Anonymous Mar 30, 2014

    IT DOESN'T WANT TO SPIN OR DRAIN THE WATER OUT OF THE CLOTHES

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3 Answers

Anonymous

We have the same problem, machine constantly goes out of balance. Repair guy came buy and said to make sure we wash a full load. The machine was working fine until a few weeks ago, we wash about 2-3 loads a day. Repair guy said all systems checked out ok suggested it was our problem (user) also said there might be a recall but all I can find is the recall for front load neptunes. My suggestion is to either return the machine or never buy it.

Posted on Apr 28, 2007

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Anonymous

I have the same problem they can not fix it so dont waste your money on a repair guy they just run it through a dianostic test and tell you that you are no using the machine properly

Posted on Mar 14, 2007

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Anonymous

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  • 16 Answers

I'm not familiar with this washer, but if there is water in the drum when it comes to the spin cycle chances are that it won't spin. The likely cause of water left in the drum would be that it is not emptying fast enough, so you might check the pump for a blockage, or if there is a filter check that for some obstruction like fluff, coins, or small items of clothing which can sometimes get drawn through from the drum. Tom.

Posted on Mar 09, 2007

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Why do all loads in our Top Load HE Washing Machine - Model # WT5070CW - stop because of UNBALANCED LOAD ERROR?

1st check ur floor level if the floor level is not flat means sure the error will come.. and dont put a blanket with other clothes
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My washer's digital time screen changes from the time remaining to a symbol that looks like "UL".

This error code indicates that an unbalanced load is detected.

Click the following to learn more about unbalanced loads in the BravosTM washers. The example is for an impeller washer but is applicable to washers with agitators.

Is the wash load balanced?

If the load is unbalanced, the washer will display this code while attempting to balance the load at the end of the wash cycle and before the final spin. If the code remains and the wash cycle dial is flashing after the recovery routine has stopped, open lid and redistribute the load. Close lid and press Start/Pause.

Is the washer level? Does the washer rock when pushed against the corners?

If the washer is not level, the washer may be more sensitive to unbalanced loads. The washer must be level from side to side and from front to back. The front and rear feet must be in firm contact with the floor. Make sure the locknuts are tightened. See the Installation Instructions for details.

To remove the error display, press Power/Cancel or Pause/Cancel once.

4helpful
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Error code UL with 12 minutes remaing on each load

hi,

This error code indicates that an unbalanced load is detected.

if the load is unbalanced, the washer will display this code while attempting to balance the load at the end of the wash cycle and before the final spin. If the code remains and the wash cycle dial is flashing after the recovery routine has stopped, open lid and redistribute the load. Close lid and press Start/Pause.


If the washer is not level, the washer may be more sensitive to unbalanced loads. The washer must be level from side to side and from front to back. The front and rear feet must be in firm contact with the floor. Make sure the locknuts are tightened.

If Power/Cancel or Pause/Cancel does not work
Unplug the washer or disconnect the power for one minute.
Plug in the washer or reconnect the power.
Re-select the cycle and press Start/Pause.
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Unbalanced load- spin cycle stopped . cannot get machine to start

Hi just read your posting .Do you still require help?If so reply back and I am sure I can help you.
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Washer does not finish cycle..it stops at spin and it displays a 'dc' code...what is this

The Service Manual for reference. Sears Parts Direct for reference.
dC code from the Service Manual = Distribute Clothes: The load is unbalanced, preventing high speed spin. Redistribute clothes.
Your wash tub is banging around during the spin cycle correct?
You can redistribute the wash basket load until the cows come home the issue will only continue to get worse. Maybe start throwing uC error codes to the console display for continuous unbalance error code.
Your FAV6800A or FAV9800A has a Clutch malfunction. It can be corrected if you are handy see this DIY fix Clutch Fix. post.
If you decide to dive in I will help you through the fix………Rich
1helpful
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Code ul appears shortly after start up

I think ul is unbalanced load, not unlocked lid.
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Washer makes loud thumping after finished spin cycle

I replaced the drive block and it solved my problem. (thumping noise at the end of spin cycle) Easy repair. Videos on utube show all the steps.
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