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These are made by Winsource Industries http://www.winsource-hk.com/ The contact information is Hong Kong. I haven't had any luck getting a replacement for one with a Limited Lifetime Warrany.
Good Luck -
Thank you so very much for going into so much detail about my shredder that wouldn't pull paper thru it. You were SO NICE to do all that & I sincerely wish I could send you a picture of the wiring. HOWEVER, I threw it away months ago when I got no answer to my problem. Guess I'm not patient enough :-) I sincerely appreciate your reply and wish that I could help you out. If I still had it, I'd just mail it to you :-)
Either there is a piece of paper that is jammed where the paper in
sensor is located, or there is paper fibers covering the paper in
sensor, or the paper in sensor is defective.
The paper in sensor is usually located in the center of the shredder
where you place your paper. Once you locate your sensor, you can try
blowing it out with a can of air that is used to clean your keyboard
Since the opening for the paper or the Thoat width is 9", the switch should be close to 4.5" towards the center.
To try to help you located the sensor, take a piece of 8 1/2 " x 11
paper and fold it in 1/2 Long ways. This will place a crease in the
middle of the paper. With the power off, or unplugged, place the paper
in the shredder and look around where the middle of the paper (crease)
lines up in the shredder. You might need a flashlight to help you
located it. It will either look like a slot, or a little black lever.
Hopefully you will be able to blow the sensor out and clean it.
Sounds like the sensor/switch that detects when the basket is full of clippings is stuck in the "full" position. UNPLUG this potential finger-eater and poke around on the underside with a pencil or something.