All our pictures now seem to have lines across them, this is generally only visible if you zoom in, but you don't have to zoom in very far to get them. Basically the picture is fine apart from thelines. I have lots of examples if it is of any help. Up unitl then it was working great, would a firmware install sort it out, or do I have to get yet another new camera. Any help would be great. Ed Walters
Ed, The shutter on your camera has become stuck open. This causes the lines across your pictures. If you take the camera outside or shoot in bright lighting conditions the pictures will come out over exposed. The fix for this problem requires complete disassembly of the camera to access the shutter assembly inside the lens. It is a fairly common issue due to the fact that the shutter is such a delicate component. Check with your manufacturer for warranty support or recalls. If they are unable to help you for free, there are repair providers which you can find online who will repair your camera for a reasonable rate. David Millier Advance Camera Repair
My camera has the same problem, it worked fine but now it has terrible white lines on all the pics, but the video works fine, wich makes sense because the shudder has to stay open to film, i filmed about 200 videos all weekend at a car show, taking no pics, so i think for mine the shudder stayed open.
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