My friend has a 512mb zen nano plus that the computer can't find anymore (it was reading it yesterday, but froze when transferring a track and hasnt worked since). Unfortunately we don't have the installation cd to re-install it... any suggestions?
Also, her player won't play songs anymore... it turns on, but the screen just reads "creative". Furthermore, it won't turn off unless you remove the batteries... we have tried to connect it to the computer holding the "power on/play" button down, but it won't work. We've checked the USB drive and it connects to other devices fine. ANy ideas?
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Most probable that either you have downloaded the wrong firmware, or the website has an incorrect link. Make sure u select the right 1 and try again, hope it works (ps, in the url at the top of the page, it should link u to a page that says summet similar to the model of your player such as www.website.com/download/nano.zip as an example...
You could try reflashing the firmware onto the player. Go to www.creative.com and look for the support section. Search under downloads for firmware for your player and download that. Follow the instructions on the website.
Well, if you are new to the creative zen Nano plus, you may not have figured out how to turn it on. hold the play/pause button until the mp3 lcd screen lights up and that should work. if this is not the case i am sorry i cant help, but i also have a creative zen Nano Plus so i could find out for both of our benefits. i hope i helped!
The way to fix it is, on your PC, you make folders on the Zen Nano drive. Title those folders as you want. Then you put all of the audio into those folders. And hopefully when you turn on the device, the audio will be in folders. Good luck.
My creative zen nano plus 1GB bought 6 months back, when connected to the comp it hangs...then after long time it gives an error message that write file delayed in F:. I didn't even try to write any file...the right click also hangs the computer after long time
here is a fix if your creative zen nano plus just hang on the creative logo when you turn your player on.
download, Creative ZEN Nano Plus firmware.
you can find it at the creative website, download section.
double click the file you just dl'ed, now make sure your
zen nano player is already connected to your pc when you run the file. it may take a bit of time before your pc can detect your zen nano be patient, a window prompt will soon appear asking if you want to update your firmware with the one youve just dl'ed.
now, dont worry if the firmware is the same as the one already
installed in your zen nano, just continue with the update.
you can also check the box in which there is the option of also formatting the drive. ( note: all files in your zen nano will be lost)
after the firmware is flashed you can now play and transfer files to your zen nano plus.
Recommend you take a look at this Creative MP3 PLayers FAQ site, it has a lot of info. BTW, I have the Nano (but not Plus) and I think the reset-switch hole they refer to is next to the USB connector on mine.