Question about HP vs19 (Silver) 19" LCD Monitor
This is a classic case of Windows generic graphics card driver. You need to find out what type of graphics card you have fitted or what onboard graphics chip you have. If it's an AGP card go to my computer>properties> hardware tab>device manager and look down list for display adapters, if it's onboard then it maybe an intel chip. Make note of the make and go to the relevant web site for the drivers
Posted on Mar 08, 2007
The best thing to do would be to go back to your graphics card in the device manager, right click on it and delete.
Restart your pc and the graphics controller will be found by windows, but when the window pops up asking to install driver automatically, click no and select install manually and point windows to wherever you downloaded the driver.
The other way to do it is to install the driver if there is a set up file in what you downloaded and it should then associate with your graphics controller.
You should then be able to right click on your desktop and change your resolution settings to a reasonable display size or press the auto size button; if you have one on your monitor.
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Dear Andrew??
Thank you for your advice re getting the correct driver for my installed Display Adapter under XP. Two things have happened since I posted my request for help and I would welcome your further advice as to what I should do next - I am not a technical user. In order to progress the points below, I have been talking at length with my brother by Skype as we live in different parts of the world, so on-site help is not available. Thank you in advance for your reply.
1. I have improved the situation by degrading the display refresh settings (Start > Display > Troubleshoot > Hardware Acceleration) from "Full" down to "None" and switching off "Enable Write Combining".
2. I had previously attempted to install the correct driver (from Hewlett Packard) as follows, but suspect this was not successful. Being talked through by my brother, I located the correct HP website driver download for my named display, and selected the "Run" option. Nothing significant appeared to happen and when I re-inspected the name of the installed driver, it still appeared to be a generic default one from Microsoft. It did not have a name to match the display. I wonder if I should have selected the "Save" option, put the file somewhere on my C:\drive, and then attempted a re-install using the XP wizard and entered the location of the driver from which to get it.
Thanks again for your help.
Val Berry
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