Cant use picture project with my camera

Cant download movies from my camera to picture package, everything installed correctly, keep getting message that camcorder not found. Have service pack 2 installed on windows XP would this be causing the problem? any help would be appreciated, thank you Coonarick

Richard Hallin Mar 22, 2007

Arpi thanks for the suggestion I will ring Sony in regard to my problem, I will post again to advise wether or not I got a solution Regards Coonarick.
Richard Hallin Mar 24, 2007

Hello Arpi, coonarick again,just to let you know that I rang Sony and had a technician on the line for about an hour. It seems that there was a problem with the loading of the USB driver thats why it showed no camcorder. Pleased to say that the problem is now fixed. Once again thanks for your advice.
Regards Coonarick.

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Hello, if you are using I-link there can be the problem in the camcorder. This error can be pretty expensive for the repair. Please contact the nearest Authorized Sony Service for price estimate. If you need more info please advice.

Posted on Mar 21, 2007

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