Hello LILYD, there is no password. Replacement/realignement of the optical block will solve the problem. Please contact the nearest Authorized Sony Service. The price for optical block (lens) is about 70 Euro (for my account). If you need more info please advice, Arpi
Ok... so My Sony cybershot dsc w55 had the same prolem. I tried hammering and tpping as other forums have written but nothing worked and I found it logically wrong too but it might have been a problem for some other cameras.
Getting back to reality, I understood it was a memory stick error as I had clicked photos and realised i didnt have a memory card. So all my photos were saved on the internal memory.
1. Problem 1: Internal memory was full. So i rmoved my SD card , switched on camera. Checked mode where I can see photos and deleted all. YOU CANNOT DELETE WHEN YOU are connected to your laptop.
2. I tried using another memory stick/sd card and it worked. Then I cleaned the golden part or the exposed part of the memory stick/SD card and wallah my old card was working.
3. When you are pushing your SD card inside, try pushing it slow. It displays ACCESS when you are pushing it in. (Yeah you have to remove and add the card when the Camera is ON). You will see the "ACCESS" message.Sometimes when you push it right , the access message goes.
I hope one of the solution wrk for u.
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