I have a Go Video DVP850 DVD player that has been working just fine for years. Now suddenly the remote is not working. I have put in new batteries and I know it is sending a signal. But it does not control anything on the DVD player. When a DVD main screen is showing and the "Play" is highlighted, pressing the select button on the remote results in the words "Main Menu" popping up but nothing happening. I also get the "can't do that hand" in the upper lefthand corner when trying to press other buttons on the remote. Meanwhile, DVDs play just fine using the controls on the front of the unit. Do I need to get a new remote, or is the problem in the unit itself? GoVideo seems to have a nonfunctioning website, and leaving a message on the one phone number provided (for parts and remote replacements) results in no return calls. Help! JAckie E.
It sounds like your remote has got damp or over time the dust builds up behind the buttons you should be able to take the controll apert and remove the buttons check the pads are clean and not greasy then wipe over the board with some clean cotton cloth where the buttons pads press on to activate usually its just a bit of grease but check their is no button jammed it sounds like this could be the case as you get a different response to pressing the play button so try this first then if dont work still clean the buttons and pads be carefull not to dammage the pads they should come out all together and have little black pads stuck to them make sure their xlean and grease free if this still dont work then you can get but make sure its not one of the cheaper ones a all in one remote this should solve your problem hope this helps
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