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Anonymous Posted on Jul 18, 2012

Whirlpool Washing Machine won't drain after pump is cleaned and there are no blockages

AWO/D 7508 Pump is clean Pipes are not blocked

  • Anonymous Jul 19, 2012

    Thank you for the help. It must have been too high a load. Never heard of an out of balance problem before but the machine is working again now.

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1 Answer

ernesto cuadra

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  • Whirlpool Master 12,223 Answers
  • Posted on Jul 19, 2012
ernesto cuadra
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See the causes and remedies:God bless you

Drain Pump Filter
This is the most common problem. Some have a small cover in the lower front put a screwdriver in the hole and turn counterclockwise to remove. There will be a cover to remove, water will come out so be prepared with a towel or wet vac. Clean this out. Other Machines will need to access the drain pump to get to the filter. This can be done by removing the back panel on some washers. On others you will need to remove the lower panel or complete front panel depending on model. The filter is located inside the large hose from the tub to the pump. Remove the hose and clean filter.

Drain Pump
The drain pump may have failed. If you hear it making noises you will need to remove the drain pump and check for obstructions, broken impeller, or not spinning freely. Remove obstructions if it does not spin freely replace the drain pump. If you hear it hum replace the pump if nothing is found inside. If no noise is heard check the pump for power. To do this remove the wire connectors and connect a voltmeter turn to a drain cycle, refer to tech sheet or service manual for proper voltage reading, usually any voltage would probally indicate a faulty pump. If no voltage to the pump replace the main control board.

Hoses
Check the hoses from the pump by disconnecting them and make sure there are no obstructions. Check your hoes drain, if it is a slow drain this can cause your washer to not properly drain.

2 Related Answers

Anonymous

  • 1 Answer
  • Posted on May 20, 2009

SOURCE: WHIRLPOOL WASHING MACHINE AWO/D 5716 - CANNOT LOCATE PUMP

Remove the bottom casing covering the front of the machine just above the floor. Unscrew the circular cap SLOWLY- beware of vast amounts of water escaping though!
I had to use a low height roasting pan to catch water, and just unscrew the cap enough so as to control the flow of water, and enable to empty water away until its all gone. Incidentally, an old hairgrip was found to be the cause of my problem.
Confusingly, "clean pump" meant clean filter!

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Anonymous

  • 1 Answer
  • Posted on Dec 03, 2009

SOURCE: Blocked pump on whirlpool washing machine AWO/D4705

how do i clean pump

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The machine says clean pump during the drain phase, I have done this it is clean the block is in the hose, how do I access the pump to clean/remove the hose!! Whirlpool awo/r 5406 thank you

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Duets washer won't drain

Probably a blocked filter, outlet pipe or pump.
Take the drain hose and lay it flat and lower then the level of the drum and this will drain the machine providing the blockage is not solid. When machine is empty check filter , pipes and pump and remove any blockage found.
Replace drain hose and you should then be able to carry on with your wash or spin the clothes.
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