Question about Panasonic KX-TG5673B Phone

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Cordless phone not working

We have a cordless Panasonic phone with 2 extra phone bases. One night when my husband went to answer the phone he zapped the phone before picking it up (an electrical shock-caused from friction when walking). He did this to all 3 phones so now none of them work. When you push the button to talk there is a message that says "there is no link to the base". This comes across in the caller ID area. Are the phones no longer usable or do they need new batteries?

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  • Panasonic Master
  • 53,755 Answers

Read the user manual and see how to register the phones with the base unit

Posted on Jun 17, 2017

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6ya6ya

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Posted on Jan 02, 2017

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Chris Barclay

  • 106 Answers

SOURCE: KX-TG6071M 5.8 GHz talking caller id not working

Hi trinigirl, You should not have to do anything to make the caller id information come through. There is no programming to perform for the regular caller id identification on your display after the second ring (it takes at least one ring cycle for the digital information to pass through). Your model also has the talking caller id function, which will announce in English the callers name or a custom name you can prepare in the phone book of handset number 1. With all that said, you are not getting caller id showing after the second ring, then your phone is bad (which is pretty rare for this symptom), or your phone line still does not have caller id activated. To troubleshoot your problem you need another phone line with working caller id and/or a different phone that is known good to pass caller id. That way you can interchange the phones/lines to see if it is your line or your phone. My guess it is your line somehow, though I have fixed phones that won't pass caller id, but rarely. If it is your phone, try rebooting it, thats about all you can do short of sending it in for repair. Let me know how it goes. CG

Posted on Feb 19, 2008

Richard Van Brunt

  • 225 Answers

SOURCE: how to turn off talking caller id on panasonic

From the handset press 0*4 then 0 for off or 1 for on, press to end: this turns it on or off at the base unit.
From the handset press 9 then 0 for off or 1 for on, press to end: this turns it on or off at the handset.

Posted on Dec 09, 2010

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great job at asking the question. so much better than most on this site. I would try deregistering all the hand sets and then re-registering the base unit handset. see pdf instructions:
http://www.brandsmartusa.com/pdfs/manuals/20182728.pdf

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Carl

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Have you paired the extra phone with your base station ?

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#1. No link to base. #2. Short distance usage.


That sucks. I have a Panasonic cordless 5.8 ghz set that is probably 3 years old and I have not had any of the problems you are complaining about. You might be getting interference from a wireless router or even a baby monitor. Is the phone near a wireless router? Most of the newer phones automatically select the channel with the least interference. Try moving the main base to another room there is obviously something causing interference with that phone.

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You can get yours repaired at www.cordlessrepair.com , and if you send the handsets they will reregister them to your fixed base at no extra charge.

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