Question about Canon PowerShot S1 IS Digital Camera
Posted by Milja Dwyer on
I just had the same problem happen to my camera. Distorted images but the previous pictures on the same card were fine. I called the Canon tech line as instructed above and they are sending me shipping labels by email also. Should be able to get repaired in 7-10 days per the rep that assisted me. Everything for free!!!
Posted on Mar 08, 2008
My camera was working fine. I removed the batteries for about a week, and when I powered it up next, my view finder was distorted just like the above image. A ten minutes phone call with Canon and I'm waiting for shipping labels and a repair form to be emailed to me. I was told the repair will be free if the Canon techs determine that it is the CCD image sensor.
Posted on Feb 28, 2008
Your camera may be subject to a recall by Canon. Take a look at: http://www.usa.canon.com/consumer/controller?act=PgComSmModDisplayAct&fcategoryid=225&modelid=13390&keycode=2112&id=29819 That page includes contact information.
Posted on Mar 06, 2007
Tips for a great answer:
Usually answered in minutes!
Level 3 Expert
Level 3 Expert
Level 3 Expert
Step 2: Please assign your manual to a product:
This is the image im recieving from my camera
same as the picture
the same problem as above
I have the same problem and just started happening in 2008. Sending it in and they are fixing it for free.
got the same problem with my canon S1 IS...i can't see any images...all is black...it's all distorted!!!pls help me where i can find any service center here in cebu....i need to have it repaired!!!!
i have the same distorted image on my lcd
I have this problem too. I hadn't used the camera for a while, so I thought it was a battery/warm-up issue but I couldn't figure it out.
I have a similar problem of a black screen since yesterday. All other functions are 100%! I can assure you I did nothing wrong and I am the only person to ever touch it.
PLEASE, any help will be appreciated.
Yours in agony
I have a similar problem of a black screen since yesterday. All other functions are 100%! I can assure you I did nothing wrong.
My camera is apparently having the same issue......I bought my camera new 3+years ago, so no longer under warranty. Is this the recall problem?
My Canon PowerShot S1 IS suddenly shows a distorted image on display and on the recorded image. Thanks for pointing to the service notice from Canon that mentions a free of charge repair of the camera, not only in USA but also in other countries.
I also have the same exact problem with distortion, exactly like the picture shows. I tried everything, I should have saved some time and viewed this website first, would have saved a lot of aggrevation. I will be bringing the camera back to Best Buy and see what they say.
lines in the photos. at first i thought it to be the card. upon replacing the card it is still the same. the view is fine, just when i take a pic.
I turned my camera on the the image being displayed by both the lcd screen
and viewfinder are being distorted. Lines, blurring and vivid pinks and
blues on the screen. Photo's saved in the memory display correctly but
anything new i try to takes comes out exactly the same as the image on
the lcd. Doesnt seem to be anything in my user guide about such
distortions and i thought i would run it by you guys and see if its
something that has come up before. Any help or suggestions you could
offer would be greatly appreciated. Is there a way to restore the
camera to the factory settings just in case one of my kids has played
Thanks for maintaining this great site! I have the same problem, my pictures in the S1 IS look pinkish and completely blurred with some white lines like static running across. Photos taken earlier show up properly on the LCD though. From all your descriptions, it looks like a CCD problem. Will have to try and see if there is a service centre in Bangalore or somewhere else that will repair this for free.
Sane problem as sample pic. Anyone find a solution or cause of the problem?
Yeah pretty much the same deal as the above. Camera worked great then this started happening with worn batteries. Recharge helped for a while now nothing seems to do the trick. Still loking for answers!
I have exactly the same issue.
i have a similar issue. when viewing through the screen all is fine but when the shot is taken, image turns pink and fuzzy. thought it may be batteries losing power but now does it all the time even with freshly charged batteries
Ugh... same problem. Any other solution other than call Canon?
exactly same for me, am trying the canon service warranty dept. (even though it is 4 years old) as they apparently are repairing this free of charge. Thanks everyone, as I was ready to throw the old one away, ugghhh! $600!!
I Have same problem. I thought the lens wasn't opening far enough. I tried different batteries and it worked for about 3 pictures. I tried again last night and same thing. Blurred image thru view finder and on screen.
my pictures look the same. Came out of the blue. have no way to identify what happened. camera was stored a month without batteries in the house. weird.
My camera is brand new and out of the box.I have washed out pink pictures as tough the canvas has melted .Pics are same when i view them on the computer. Help !
I have been facing the same problem toofor some time now. There is another thing that after I keep the camera on for some time, the view becomes normal and then the camera functions normally. Is it necessary to send it back to Canon for repair or it can be fixed with firmeare upgrade?
Can't see thru the view finder and LCD is burred and vivid pinks and blues on the screen. Camera was working just fine in Sept. Tried to use it in late October and it wouldn' t work. I can view pictures stored in camera just fine but that is it.