Microwave beeped once. When I went into the kitchen to see why, the display was at 0:00. I reset the clock and about 30 minutes later it beeped again once and was back at 0:00. Tried to reset the clock but there was no response to any keys on the keypad. Unplugged the unit and plugged it back in the next day. Clock read 0:00 and the light came on when the door opened, but still no response to any of the keys on the keypad. Display began counting up with the minutes: 0:01, 0:02, etc.
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It sounds like you have a bad control unit (the circuit board).
We repair controllers nationwide for $39.995 in most cases, but if a part is needed which we cannot get, then it will need a new board.
That can be ordered from http://www.vancebaldwin.com
If you or a friend decide to work on it, we have *critical* safety and disassembly info at our site, which is linked at our listing here on FixYa: http://tinyurl.com/yzjozk
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Most microwave ovens now use a similar method for setting the time on the front. Many different kitchen counter appliances like microwave ovens are made by the same manufacturers and sold under different brand names or with similar parts and designs. Microwaves, coffee makers, air fryers, convection ovens and even some toaster ovens have clocks on them these days and trying to set all the clocks during Daylight Saving Time can be a hassle. Fortunately, most of these kitchen appliances have adopted a general method for changing and setting the time: The Clock Button! If your device has a Clock button you typically only have to hit it once or hold it in, either type in the new time or advance up or down to the new time on the display, and then press the Clock or Start button to save your changes and get your out of "time changing" mode. Many other small appliances are following this same methodology. It's quick and easy!
A lot of the time when that happens the touch pad is bad and may have a colappsed air pocket on a pad. ( it makes the unit think you are pushing a pad ) The only way to fix it is to replace it (the touch panel) . Did you see any numbers coming up in the display. Like if the 3 pad was bad and making it beep it may have been showing a 3 in the display,. Always possible it could be a bad main board. But most commonly I have found it to be the touch panel. Try to unplug it and then plug it back in and try to set the clock. when you do, try each number pad and see if they all work. See if any feel different.
calvin, If you have access to where your microwave is plugged in, unplug it for a few minutes and then plug it back in. This will reset your contol panel. Then follow your book directions to reset the time on the clock. Hope this helps!