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Ensure a disc has been inserted into the player. Verify that the disc being used is supported by the player. Clean the disc. Attempt to play a different, commercially produced disc. Remove the disc and leave the player on for a half hour to resolve the possibility of moisture condensation inside the player. If the issue is still unresolved, service may be required.
It sounds like it's not loading the disc propperly, it ejects immediatly yes? A mechanical loading fault.Try banging it as the disc loads..... not a cure but the knocking might dislodge something, it may have to come out and be fixed.
If it reaeds the cleaner... then try another disc. 20-30 seconds is a long time to looad a disc...
If the new disc does not work either , I would suggest resting the deck .
If reseting does not help , it is still under warrantee. so have it serviced.
1. Check that disc is encoded for your geographical region. A disc from Europe (Region 2) will not play in a North American (Region 1) player.
2. Turn off player with disc inserted, unplug temporarily from wall outlet, plug back in and turn back on.
3. If your player has a transportation lock (usually a plastic screw on the bottom of the unit), make sure that it is not engaged.
4. If you have an older player, check with the manufacturer to see whether an update to the firmware is available. Many newer DVD titles with lots of special features are famous for causing problems on older players.
if nothing helps, call for service.