I want to install the hard disk to backup my documents. What is the best way to install it so that my hp computer recognized it?
SOURCE: SimpleTech PininFarina external hard drive - site to download drivers
the hard drive you have is plug n play.
if windows does not recognize it, you may have to uninstall the hard drive.
right click your computer. click properties.
click on the "Hardware" tab. Click on "Device Manager".
open the category of "Disk Drives".
If you see your drive with a yellow exclamation point or a red "X", continue. If it does not, either it was dropped or its a faulty drive.
Right click your drive and click "Unistall". Click OK.
Now, unplug the drive and plug it in again.
it will install by itself.
Go to my computer and check that its there. If its not, you may have a bad drive. either send it for a new one (if still in warranty) or replace it.
SOURCE: SimpleTech 320 GB hard drive not recognized by PC
Windows likes to play with drive letter assignments, especially when you remove a device without using the "safely remove hardware" icon. When you plug it back in, Windows may think that you've plugged in a new one and assign it a new drive letter. Try this:
Your
computer can use up to 26 drive letters, from A through Z. Use drive letters C
through Z for hard disk drives. Drive letters A and B are reserved for floppy disk
drives. However, if your computer does not have a floppy disk drive, you can
assign these letters to removable drives.
Before you modify
drive-letter assignments, note the following items:
Back to the top
How to assign a drive letter
loadTOCNode(2, 'summary');
To assign a drive letter to a drive, a partition, or a volume, follow
these steps:
The drive letter is assigned to the drive, to the partition, or
to the volume that you specified, and then that drive letter appears in the appropriate drive, partition,
or volume in the Disk Management tool.
Note If you do not see Performance and Maintenance,
go to step 3. Performance and Maintenance appears in
Control Panel only if you use Category view. If you use
Classic view, Performance and Maintenance does not
appear.
I hope this does it for you. Thanks for using Fixya!
SOURCE: My SimpleTech 320GB external hard drive is no longer recognized
trying using it on another system and and see if it happens like that. if it does, you may want to get a driver for the hard drive. it is likely the driver is corrupted. try it on another port also.
SOURCE: computer does not recognize simpletech
I have a simpletech external drive that was working, but after i disconnect it unproperlly, i was getting the message <usb not recongnize>. I called simpletech, but customer service is ****, and anyway the drive inside is a hitahi, i have another simpletech and the drive inside is a western digital, whatever...
They told be to go to best buy to make a recover, so i called and they told me it s 250$, and if they cant do it, they will send it to a labotory witch cost 1700$, crazy ******* hein?
I red about getting drivers, putting the hdd in a fridge and much more stupid thing, BUT THE SOLUTION IS SIMPLE, OPEN THE CASE, UNDER THE ALLUMINIUM STICKER THERE IS 2 SCREWS, REMOVE THEM, OPEN THE CASE, TAKE THE HDD INSIDE OUT AND REMOVE THE ADAPTER CONNECTED TO THE HDD(WHERE YOU CONNECT THE USB CABLE) CAUSE THIS IS THE PART CAUSING THE PROBLEM, THE HARD DRIVE IS OK AND YOU DIDN T LOOSE NOTHING. So now what you can do is just buy a new case for laptop hard drive (with a new usb adapter included), or buy another simpleshit hdd and switch the adapter part or just buy an adapter to make your hdd an usb hdd and Voila, and after that i suggest you buy yourself a better hdd than simpleShit and make a new backup.
SOURCE: Computer won't recognize hard drive and I have a lot of data
I devised these simple steps that tend to remedy quite a few issues with most portable / external hard drives (though not always)
A few things to check but assumes USB and Windows for other interfaces / operating systems similar steps may be adapted to suit.
1. Ensure it is connected directly to the computer to a USB 2.0 port not a USB 1.0 port as this can have effects on performance and reliability
2. Use only the cables that came with it NOT one that fits that may have been lying around or is longer. Not all USB cables are equal even though they should be)
3. Do not connect through an external USB HUB unless that hub is USB 2.0 AND has its own power supply.
4. Use ONLY the power supply that came with it if it has an external power supply
Don’t use any other unless you know it has both the same voltage and current rating e.g. 12V 500mA anything rated below that would not work properly.
5. Always use the same port for connecting your devices. Some devices do not like being switched about. If switched they may want to install software / drivers again.
If you checked and fixed anything there and still have issues carry on reading.
Go to your control panel and then administrative tools, select Computer Management.
Now select Disk Management and expand the window.
Your drive should be listed here, if not then you need to check your computer hardware has not got any issues before proceeding.
If your drive is listed and says healthy then right click on it an select Properties, click Tools and then Error Checking, Check now, tick the two boxes and then Start.
This will attempt to fix most minor / common errors on the drive. It may also ask you to restart which is fine. Allow it to finish its work or you could corrupt the drive. If all went well you should be able to use it normally again.
If you drive was listed but did NOT say healthy then right click and select Format. Choose NTFS as the file system and do not tick any boxes you do NOT want quick format. Again start and let it do its thing. When it is done restart your computer and you should be good to go.
If you still have problems with the drive you might want to look at other areas.
If you have a SimpleTech SimpleDrive connected to your computer and you're experiencing problems with the external hard drive, there may be several reasons why it's malfunctioning.
Troubleshooting your computer can help rule out common problems and the possibility that the hard drive may be defective.
If you recently purchased the device and suspect there is something wrong with it, return the defective drive to SimpleTech or the reseller for a replacement.
Incompatible USB Port Problems
SimpleTech SimpleDrive plug and play options makes it easy for you to connect the device to your computer.
But you may encounter problems if your computer's USB (Universal Serial Bus) ports are not compatible with the external hard drive.
Make sure your ports are powerful enough to operate the drive. USB 2.0 ports are recommended, but if you're using an older computer with 1.0 ports, the hard drive will function much slower or you may receive an error message that the device is not compatible with your system.
Missing External Drive Letter
If you're unable to find the SimpleTech external hard drive's letter on your desktop after you have installed the drivers for the device, it's possible that the external drive may be assigned to another drive.
Sometimes, the hard drive is assigned to a network drive and you may need to manually change the drive's letter in Disk Management.
SimpleTech SimpleDrive Incorrectly Formatted
SimpleTech SimpleDrive is normally pre-formatted for Windows NTFS (New Technology File System), but Mac users may need to copy the backup software and reformat the external hard drive for FAT32 or Mac OS to be able to use the external drive.
If the external hard drive is not formatted correctly for your system, it may not function or work properly.
External Hard Drive Inaccessible
If you receive an error message that says "Drive Inaccessible," the SimpleTech SimpleDrive may not be able to read the service area of the platter. If the external hard drive emits a loud or abnormal sound, this could mean the device is failing.
Test the drive on another computer to see if it is working properly. Otherwise, the external hard drive's surface area may be damaged or corrupted.
Replacing a Defective Hard Drive
You can return a defective hard drive that is under warranty to SimpleTech. The manufacturer will exchange the device if the seal is not broken.
But if you break or tear the seal on the case, any warranty claims will not be accepted and the device will be returned back to you.
SimpleTech will only accept the device if you contracted a commercial data recovery company to retrieve critical data from the external hard drive and the seal needed to be broken.
Before returning the defective drive, you will need to secure a RMA (Return Merchandise Authorization) approval number from SimpleTech and furnish any invoices or documentation regarding the data recovery company's services
or if its a usb external drive you might need a usb 3 card installed on your computer your computer might not have enough usb output power
USB 3 card will provide more power when needed to the device to gain maximum throughput and conserve power when the device is connected but is idling
http://blog.premiumusb.com/2010/09/usb-2-0-vs-usb-3-0/
these can be purchased on Ebay cheap and easy to install
for roughly $9 or $10free postage
hope this helps
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