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Shutter doors out of alignment/won't open

The camera got banged around while inside a backpack, and now the two little doors that are supposed to open over the lens will not open. It appears that a little "arm" that is meant to be behind the door is now in front of the door. I have tried to carefully use a sharp instrument to push the little arm down, while pulling up on the door (at the same time) to get it to pop back in the track....to no avail. Thanks for your help!

Posted by Jarica Davis on

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Sounds like you will need to replace the shutter doors. Go to www.canon.com for a repair service form.

Posted on Feb 08, 2008

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