Question about Samsung Yepp YP-Z5QB MP3 Player

1 Answer

Keeps restting itself

I have a 2GB samsung mp3 player and recently it has started to reset itself and will only display mp3's and not wma's. When i try to play a wma it says play back error. The music doesn't appear on the music tab nor the all song tab on the menu. The music does however appear in the browse files tab section but I am unable to play the songs. When i connect the mp3 player to my laptop the mp3 player says it is connecting but never says connected and just reverts back to the menu screen. Thanks for any advice you can give me!

Posted by Stephen Melville on

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1 Answer

Anonymous

Firstly, try "re-setting" the Z5 (ie micro switch) first. If this doesn't resolve, then firstly save a backup of all your files...then use the 'format' function (ie open My Computer, then open the YP-Z5 folder, then look for the Format function), which will clean out your entire memory, including hidden files. Then download the latest firmware update from Samsung website (download centre/mp3) and save newest firmware onto your Z5. Always update your Z5 with latest firmware (appropriate with your Windows OS). Good luck.

Posted on Jul 01, 2007

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