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Your plasma cover screen should be glass, not plastic. I have no knowledge of Panasonic or any other manufacture that made a plasma TV with plastic....all plasma TV's have a glass cover. Clean the surface with a rubbing alcohol solution and a cotton ball.
Model number of your Sony Bravia would really help to find out proper solution of screen scratches. You can replace front screen in few models so let me know exact model number written at back of TV. Thanks.
Honestly brother, there is not anything you can do about this. You have one of two options, #1 buy a new tv, or #2 deal with the scratches. If you call sharp, they will send you right out the door because their warranties do not cover physical damages in any way, shape, form, or fashion. Avoid yourself the embararssment and take one of those options. Take it from a person who knows. good luck 2 u
If by scratches, you mean dark pencil thin lines running across the screen horizontally, then you could have a bad display. If it's under 3 years old it "could" still be in warranty. Otherwise, a new set is probably in order for you.