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Is my camera broken -- can't get to 'Format' function on 'Play' menu

Comment by lorihiga, posted on Mar 05, 2007 Hello JMuskovitz: I tried your suggestions, alas, my CF card is still not recognized by my computer, altho the card reader is. I thought I should reformat the CF card but I had trouble, as described earlier, finding the Format function. The manual says the Format function is under the Play menu. The menu under Play does not come up when I push the menu button. The LCD screen says "Busy" and the LCD screen on top of the camera says 'Pb.' I waited and waited for the camera to bring up the menu....but it never comes up. The "busy" screen message never goes away. All I can conclude now is that there's something wrong with the camera. All of the other menus come up, no problem. Is my camera broken? Is it worth getting it fixed? Has something gone wrong with the camera because of low battery? Or using a battery that's not warmed up enough? Any ideas? Help! BTW, I am still wondering if something went wrong (a corrupted USB controller file) with my computer and that is why it does not recognize the CF card when it is in the CF card reader. Is there a work-around for getting the photos off the CF card onto my computer? I've never downloaded photos directly from the camera to the computer before.

Posted by Lori Higa on

  • Lori Higa Apr 13, 2007

    I believe I figured out the problem with my A50. The Kingston 48MB CF card was not being recognized by my computer because the CF card reader was broken. I found this out by taking my computer, the CF card and the multi-format CF card reader to a PC tech at Staples, two times. The 1st time, he tested everything and said the CF card reader was OK, it must be the CF card. So I bought a new 1 G Lexar CF card, put it in my A50 and tried to download the pics onto a different computer, using the multi-format CF card reader. I thought it might be a problem with my computer.

    The operation made the computer crash. I decided to take the CF card back to Office Max.

    I took my multi-format CF card reader and computer back to Staples. This time, the PC tech determined it was the CF reader that was not being recognized by my computer. Possibly, a pin was bent in the reader. Despite this, I still thought it might be a problem with the 48 MB CF card (malfunction or bent pin hole). I bought a new 1GB Sony CF card and put it into my A50. I was able to access the 'Format' function on the 'Play' menu with the new CF card. I also bought a new CF card reader. I put the new CF card in the A50, shot some photos, hooked up the new CF card reader which my computer recognized, downloaded the photos. Everything seemed to be working fine with the A50, the new CF card and the new CF card reader. I don't know if there is a problem with the original 48MB CF card I had been using, but now I am afraid to put it back in my A50, thinking it might have been the culprit in making my computer crash. Anyway, everything seems back to normal now, but this was an inordinately frustrating, money and time-consuming experience.



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SOURCE: My CompactFlash card is no longer recognized by my computer (Sony Vaio notebook w/Windows XP home edition)

It isn't clear from your description, but are you inserting the reader into your USB port, and *then* inserting the CF into the reader? If so, try reversing this -- insert the CF into the reader, then insert the reader (with the CF) into a USB port. It is possible that your PC is only looking at the reader once (when it is inserted) and not finding a CF, then ignoring the CF once you insert it. If your camera can read and write to the CF, then it is unlikely that the CF is damaged. Since you have determined that the reader is ok, and since your PC recognises the reader, it is unlikely that it is a USB driver problem. Similarly, it is unlikely that it is a physical problem with the USB port, or the pins in the reader or the CF card.

Posted on Mar 03, 2007


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