Mp3 player i have a dell pocket dj. when i try to turn it on the screen with the dell logo pops up. after that it doesn't do anything.it just stays on the screen no matter what buttons you push.can you help me?
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try resetting it .at the botom close to the dell logo there is a pin hole.Depress to reset.If the problem persist attach it to your computer back up your music.download the latest firmware and install it
Go to dell.com and click on Drivers & Downloads, when entering your service tag number make sure to enter numbers only, ( mine has a B in the tag number I enterde it as an 8 and it worked)
When you enter your service tag number you will be able to downlaod the driver upgrade for your DJ make sire you dounload the SYSTEM FIRMWARE VERSION 2.20.07.A02.
Click on this link and it will take you directly there, keep in mind I am using my own tag number here http://support.dell.com/support/downloads/driverslist.aspx?c=us&l=en&s=gen&ServiceTag=8508861&SystemID=PDA_MP3_DJ&os=WW1&osl=en&catid=&impid=
GOOD LUCK AND HAVE FUN WITH OUR DELL POCKET DJ=)
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