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I had the same problem. When uninstalling, check "yes" when it asks you if it should delete the library database file (it will say to check "no" if you plan to reinstall; ignore that). If that doesn't work, try downloading iriver plus 3 from the the international version of the iriver website: http://www.iriver.com/index.asp
hi there, open iriver again and take new drive out (reinstall hard drive, just an adjustment process). close it up and try to download / play a file.
now if this process dont work, save iriver software to pc and format the hard drive (this will erase the hard drive songs and all)..now reinstall the software from the pc...download your songs back to iriver and you should have a brand new Iriver ihp-140............if heplful feel free to rate
OK, one day i turned on mu iriver and it's say's "system file missing to restore the system files connect to H10 to iriver and i dont know how to connect it.The other proplem when playing the music it's like a scratch CD i dont know how to fix it.
iRiver H10 - Missing System Files
You must be connected to the internet for this to work:
1.Download the MTP Firm Updater Utility from iriver website - iriverinc.com/support (Audio Jukebox --> H10)
2. Unzip file, run .exe file, go thorugh wizard (if you are not in mass storage mode, it will give you instructions on the wizard on how to change this)
3. Select Recovery
4. Finish going through wizard
5. disconnect iRiver from computer, and wait for it to update - your player should be good.
If the problem happens again, then uninstall Windows Media Player 11 from your computer and rollback to Windows Media Player 10 (you will NOT lose any songs by doing so).
-Tha Mp3 Doctor