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My Canon Powershot SD400 won't turn on and lense won't go back in

I had the camera on and it fell on a carpeted floor. It wasn't a long drop and I've done a lot worse with it. Now the camera is stuck with the lense extended and won't even turn on. Please help! Thanks

Posted by Michael Kotzot on

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Unfortunately the lens assemblies in these compact digital cameras are quite delicate. The drop probably knocked the barrels of the lens out of alignment preventing it from moving. You can try to GENTLY twist the lens back and forth, you may be able to click it back into alignment allowing it to function normally. If the gentle manipulation fails to fix the problem you will need to get the camera serviced by a professional. There are quality repair services on the web who will work on your camera. David Millier Advance Camera Repair

Posted on Mar 06, 2007

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The following blog outlines some repair options for a lens error. They won't work for all cases, but they're worth a try if the camera's no longer under warranty:

http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html
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