Have just purchased a new colour and black cartridge. The colour prints OK , but the black cartridge doesn't print at all, even though the printer makes all the right noises as if it is printing the doc. Please help - what is the problem with the black?
This might sound really silly, but when you removed the protective tape over the cartridge, did it all come off? I had this problem once, and the tape had separated, the coloured part had come off leaving a clear film over the print head. Once I peeled that off, all was well. Hope that helps.
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Try to reseat the black cartridge. If that doesn't help, try to clean the cartridge nozzles. On the printer operator panel > press Setup button > Maintenance > Clean Cartridges > Ok. Your printer will then print a page, forcing ink through the nozzles to clean them. Try to print again. You may also try to insert a different known working black cartridge to determine if the other is faulty. If your new cartridge is faulty, return it to the purchase store (if within return period) or contact Lexmark technical support for assistance.
There is nothing wroung with refilling but there is something wroung with the cartridge if it does not print. You might have ran out of refill cycles on that particular cartridge and not even know about the cycle requirments for lexmark printers. Your issue could be resolved by purchasing a new cartridge fixing the old one is not going to cut it.
Thanks and please do rate your experience with my solution.
Clean your printer head and nozzle with printer utility software. Hope it would solve your problem, if not, open the black cartridge and fit it again and try to print again. Though, not work, perhaps problem in you black cartridge, so purchase an original cartridge. Thanks.
Please check if your Colour Ink Cartridge is not emply. If their's ink in the cartridge then try to service your printer through the Print Preferences. Your Colour Cartridge Nozzels could have been blocked thats why your printer is unable to print in Colour.
In case if both the above doesn't work then check in the Print Preferences that you should not have saved the option of PRINT DOCUMENT IN BLACK ONLY. hope this helps , AJ
Unfortunately, Epson printers demand that both black and colour cartridges are OK before the printer will work at all. Now, if you are really sure that you only want to print black, the most cost-effective solution for you is to buy an Epson Chip resetter on E-Bay. This will reset your empty colour cartridge to "full", as far as the printer is concerned. You can then happily continue with your black-only printing.
It will tell you the colour is low, regardless of the format in which you are printing. I don't believe Canon provide a way for you to disable this for their printer range, so you'll need to put in the new colour cartridge to get rid of this error. (you should however, be able to print whilst receiving this message)
Most modern printers use some colour when printing Black and therefore will not print if ANY ink cartridge is showing as empty.
Unless your printer has a setting for using Black ink only (this is not the same as printing a black and white document), then you will need to purchase and install the colour cartridges before printing can take place. The good thing about this is that very little colour ink is used when printing black and white documents - so they should last a long time.
Have you tried a new colour cartridge? This is a classic sign that the cartridge may be low on ink. When printing text, assuming you are printing black, it is likely that the black cart is doing most of the work so the gaps are insignificant. You could try printing text in several different colours. If the colour cartridge is low, you'll find that some colours may be ok but others may have gaps.