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I have a Rikki USB3 1Tb . If im not wrong it is about half a year to a year ago since i last used it. When i used it back then there was no problems at all. I have some important school work and private stuff. Which im ready to spent money on to get back. The problem is that when i set it to my laptop the light turns on, and i can hear the harddisk begins to spin as it always has done. But my laptop doestn see it. What can i do to fix it.

Posted by nichlas0809 on

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Luisito Villacastin

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Try using "USB SHOW" install the software.
Note. Must be original software.

Posted on Jun 30, 2017

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SOURCE: Since a couple of days ago my LaCie 500GB external

So your outside of warranty?, if your drive uses a external power adapter, you might want to try another adapter or connecting the drive directly to your computer.

To connect it directly to your computer, you would need to take the case apart and take the hard drive out, depending on what kind of connector it uses, connect it inside your desktop computer and see if it works.

If its a ide drive inside (40pin wide cable and 4pin power cable) the jumper setting needs to be set correctly, reads on the top of the drive on the diagram. On Ide if theres another device connected to the ide cable, the other one needs to be Master and the other Slave.

if its sata, you just connect it to a free sata connector and power.

The drive should come up on your computer just like any other drive.

If the drive continues to make strange noises, its most likely crashed possibly a head crash. Seems your outside of warranty, you may be able to recover some of the files by contacting the data recovery service @ the drives support website.

The drive will need to be replaced or repaired.

These drives can not be repaired at home.

Posted on Jul 12, 2009

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