Im using a WinFAx PRO here in OUR office.
I sent a fax to a certain number once but the recipient called me and they told me they received the fax twice having the same time.
Where now is the problem? On my side of on them?
Hoping for your kindest help.
Thank you.
If this happens often , its a problem with your modem setup in WinFax. Try turning off ECM / 2D Compression options
more info at http://www.getfaxing.com support forums
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It is mostly likely on your end. Sometimes if the line drops or for some reason the fax is interrupted it will resend the entire fax. I wouldn't worry about it unless it's faxing twice each time. If it is, check the settings closely in the software to be sure there isn't something strange set to send twice.
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If you have the fax # correct, than it is the responsibility of the fax recipient to correct the situation. You cannot make a parametrical changes to someone elses fax machine. Thank you, Dana
That's not the way to backup your logs. You copied only the fax images, and not the logs to go with them. This is a common error that is made quite often. Unless you have the original log structure, your data (logs) that link to the actual fax images (fxds, fxrs, etc.) are lost.
In the 90s, cell phone companies and pager companies use to provide a seperate phone number answered by a computer that you could dial with your computer modem which would page/text a specific device you specified.
Most cell phone companies no longer offer this service.
WinFax/TalkWorks can notify your pager or cellular phone (using SMS messaging) whenever new faxes or voice messages arrive.
WinFax/TalkWorks works with Tone Only, Numeric, Personalized Numeric, and Alphanumeric pagers. To use the pager notification feature, you must know:
1.the capabilities of your pager/cellular phone 2. the telephone numbers WinFax/TalkWorks must dial to connect to your service provider 3. your personal identification number (if your pager supports this feature)
Gene, Does winfax add any loss to the circuit. No. Try increasing the "time-out" setting. This terminates an attempt after waiting too long for handshake. It's been a while since I used Winfax, so I don't remember where that setting is located. However, it may possibly be done at Windows control panel. Look for the "printers and faxes" icon then select the advanced Tab and try different print spool options also.
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