My two year old got ahold of my headset and broke the part that goes over the top of the ear. everything else is fine. I see that it comes off easily so you can replace it but i have searched for about two weeks now and cant find where to find parts. is there such a place so i dont have to buy a whole brand new one? thanks for your help.
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If you have the rubber holder broken , then you can stick it carefully with superglue and it should work fine, but make sure that the glue does not go in the ear piece which can affect the ear piece and would not work properly.
There are spare rubber holders available at an authorized Nokia Shop from where you can get it , but I would suggest if you want to save money you can just use super glue in small quantity and use it at the broken surface and it will work find for you as this device does not need a huge amount of strength that it has to bear.
Hope that helps..:) Let me know in case you have any queries, your feedback would be appreciated.
You can have Bose replace the headset for you (new w/ 1-year warranty), but if it's past it's current 1-year it will cost you $60.Unfortunately Bose doesn't supply parts for that headset, but you could try using plastic adhesive as a low-tech fix. First Google search result for plastic adhesive:http://solutions.3m.com/wps/portal/3M/en_US/Windows/Doors/Product-Information/Products/Adhesives/Plastic-Adhesive/ .
Same thing happened to me. For about $5, I went to Home Depot and bought 24 gauge wire (about 5") and a pack of black heat-shrink plastic sleaves (1/8th inch or 3/16) from the electrical department. The 24g wire fits perfectly through the rubber slot after you pull out the broken ear hook. Use a pair of pliars to bend the wire to shape your ear (use the broken jabra ear hook as a template). Once you have the right shape and have filed down the sharp edges, slip the heat-shrink plastic sleave over the wire, making sure you leave the end piece that goes into the slot of the headset as bare metal. Use a hair-drier on high-heat to shrink the black plastic. Mine has worked perfectly for over a year and actualy fits better than the original.