YIKES--got to give a speech and when paper ran out, I put in new batch but now indicator says there is no paper. I have turned printer off and on twiceand inserted and re-inserted paper drawer, changes types of paper. . . now what?
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If you are sure that there is paper in the tray the problem is in the papaer sensor.
It maybe broken or out off the place.
Take the tray out and look inside. Maybe you see the sensor out off the place. If so just put it gently in the place.
Hope this helps you.
I had the identical problem recently with a new batch of ticket stock in a TSP400. It was eventually solved by cleaning the roller at the front of the print-head with alcohol (surgical spirit).
The roller had no visible dirt on it but may have been greasy, and the feed mechanism is clearly very sensitive to such things. It turned out that our ticket stock had been recently re-sourced and the new paper was slightly smoother than the old.
Disconnect the printer and leave scanner cover open (when printer is disconnected.) When connecting printer after 10 minutes shut the scanner cover before turning the printer back on and putting the plugs back in.