I had the same problem with the yellow cartridge.
Yellow quit printing, put in a new yellow and
still would not print yellow.
I had a help file, don't know where I got it, but
it suggested replacing the black ink cartridge
also, even though the black wasn't low yet.
Replaced the black, ran a few nozzle cleans and
everything worked fine. Don't know why.
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From doing my research, I have found that the 50C Error message comes from the cartridge, usually if it has been refilled. If this cartridge is new, please return it to the place of purchase for a new one or a refund.
Here's what happens when you refill the Dell Series 2 ink cartridges. There is a sensor in them that cannot be reset.
Dell ink cartridges can only be purchased at Staples, Walmart or Dell's website.
Dell ink cartridges have a sensor that reports the ink level as low
once it reaches a certain level. The sensor can not be reset. If you
refill an ink cartridge that previously reported low ink, it may print
fine, but the sensor will always report low ink. Buying or replacing
ink cartridges with new Dell cartridges will resolve the low ink
Dell discourages ink refills. Refilling ink may lead to print
quality problems, and even eventual hardware problems.
if u have not refilled ur cartridge and u still get this error i suggest u buy a new cartridge.....
hi im josh in cebu phils.may i help you? Friend the problem is the ink level dropped 3/4 after printing 7 pages and low exclamation mark in red. Friend it is the real deal since you are using a free ink cartrdge with your printer that ink is only a sample one and the content of that cartridge is not full thats why it dropped to empty in just a few pages of printing. It just appear full in the ink level monitoring since the printer auto detects new cartridge on the tank. It is just so You need to buy a new ink cartridge the one with the full content.and i'm sure it will last a long time since it is already full. thats all friend good luck hope i helped you.
Even if the ink level is low, you can continue printing.Press the paperfeed knob for 5 seconds. inklevel indicator will stop now.
Sometimes a new (or refilled) cartridge is not recognised correctly.
When one color is really mt, stop printing and replace inmideatly the colorcartridge.Printing or scanning without the 2 cartridges in place is impossible.
More that likely the refilled ink cartridges are faulty and should be replaced. While some folks have pretty good luck with refilled cartridges, it is generally better to stick with the new ones.
As to the problem with old cartridges, keep in mind that the estimated ink levels are just that - estimates. However, if your printer has an option for cleaning the cartridges, try that before chunking them. Take them out, put them back in, and run the cleaning process. Sometimes the nozzles can get clogged up and running the cleaning process will clear them up. ( DO NOT TRY TO CLEAN THE CARTRIDGES MANUALLY!)
If none of this helps, you will more than likely just need to get some new cartridges. - Graye
Have you made sure you removed the backing plastic from the cartridge sensor? Try reinstalling the driver and do a nozzle and head alignment test. If you still have the same issue, try doing a hard reset - unplug the printer from power and PC, wait for about 10 minutes and replug everything and see. If the issue still occurs, there could be an issue with the cartridge sensor on your printer, which will require servicing.
Check the following thread, it might apply to your problem.
and just as a printer can be fooled to show a low level ink, I guess it can happen the other way around.