DVD player will not play HD DVD's (It's supposed to be able to play HD DVd's)

My sony NC85H Dvd player just says loading over and over when I put in an HD DVD to play. This player is supposed to play HD Dvd's and for whatever reason it does not. Any suggestions? All help is appreciated!

Anonymous Feb 13, 2008

My dvd will not play my HD DVD's My dvd will not play my HD DVD's
Anonymous Apr 30, 2008

Same issue. Just says "Loading" and sits there. I will try the suggestion and purchase a cleaner disk but this is not looking good... I have seen other forums and it appears this issue / symptom happens sometimes on this unit.

hmeister...

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67 Answers

If it plays everything except HD DVDs, then the player needs to have it's software updated. Not sure how this is done. You may have to contact the manufacturer, or return it to the store you bought it from. If it has problems playing all discs, then the laser may be dirty or out of alignment. Buy a cd/dvd cleaner and try it. These are simply discs that have a little area on them that you put a drop of cleaning solution and then insert into the player. If you are mechanically inclined, you can try opening up the player and using some rubbing alcohol on a Qtip to clean the laser lens (if it is accessible).

Posted on Jul 30, 2007

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