Philips DVP642 DVD Player Logo
Rick hawkins Posted on Mar 02, 2007

Nothing works Nothing on the dvd player works the only thing that works is the stanby light flashes on and off.And i cant get my movie out .I took the player apart but there is no way to retrieve it without the tray sliding out.Im not to concerned about the movie its a steven segal flick so no big loss there, Please help Rick

  • Rick hawkins Mar 09, 2007

    Thank you for your help, I trashed the dvd player and bought a new one because the philips assistant on the phone wanted to charge me 15 dollars for tech support and he couldnt say for sure if it would even work.So i bought a magnavox for 28 dollars.at Wal-mart

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3 Answers

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Anonymous

Thank you sooo much! Wasn't too worried about the dvd player. Just the dvd that needed to be returned to the video store. Great advice! Thanks again! :-) P.S. Phillips Support was unable to tell us how to use screwdriver method to release the dvd. Perhaps we should mail this to them, also. Thanks again! :-)

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Anonymous

I too encountered the problem this past weekend. after seeing the lack of suggestions in solving, i called philips and after a tedious exhaustion of the most basic and obvious troubleshooting i paid $28.15 for a new unit to be shipped within a couple of days. when the new one arrives, ill have to pack the old one and now that i know how to retrieve my dvd ill have lost nothing in the process. my suggestion on the player, dont sweat it. call philips and see if you too can get a discounted replacement.

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Anonymous

I am having the same problem. If you look thru the questions there is a solution on how to get you dvd out. There are "venting" slots underneath the dvd player. There is a slot by itself in the opposite direction. Use a screwdriver...start on the right side and slide it to the left. It unlockes the cd tray. You will be able to get your CD out. As for getting the player to work...I think I may have to buy a new one????

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