Sansa e250 I got my Sansa e250 two months ago. The player will not turn off when left on pause (I assume this is an energy saving mode) when it use to turn off after five minutes. The player will turn off if I manually turn it off using the power button. Another problem I am having is once the battery has been drained, I have the player plugged in to charge for a few hours and the battery life is still showing only a half charge. Does anyone have any suggestions?

Having gone over a month without a response to my query, I assume my suggested reset solved the problem.

what do i do

Having gone over a month with no response, I assume this is no longer a problem.

Having gone over a month without a response, I assume this is no longer a problem.

1. Are you using Windows Media Player 11 ?
2. Can you see the Sansa e250 connected in the sync mode ?
If no: install and update WMP11
If yes:
3. Make "new playlist" in the <Library> or <Sync> mode
of WMP 11; screen left side.
3.1 Save "new playlist" in WMP11; screen right side.
4. Put in <Sync> mode your playlist under the player: The player
should be connected showing in WMP11. Start synchronizing.
Leave the player connected until <Sync> is ready.

Support for Sansa e250:
http://www.sansa.com/sites/default/files/downloads/e200_userguide_en.pdf

Here's the deal with WMA files - once your subscription expires (or really,  the license on the WMA file expires) - you will have to renew your music service subscription or the song will no longer play on your device. 
Use Mp3 format songs - they'll never give you this problem.

move the button HOLD switch ON,to see orange.Hold down REC button and with the REc button holding down,connect the player to the computer.this is Recovery Mode.If your computer recougnize your plaer like 16mbFormat,everything is ok,in this case do as i say in the following text.(if it doesn't been recougnized by the computer...i can't help you)Go to START-PROGRAMS-ACCESORIES-NOTEPAD.IN the new text notepad,do not write anything,go to file-save as.In the box "Save as type" select "all files" and in the box "file name" write :sansa.fmt
Save the notepad file on desktop and copy it in your "16mbFormat"sansa player in recovery mode.16mbFormat is the name of your player in recovery mode wich you will find in My computer.Do not copy anything at there.like music or other files.after that disconect your player and enjoy.this is FORMAT in Recovery MOde.

how about updating the firmware?
OOOOHHHHH
now we are getting somewhere
( how could someone not figure that out.... ha ha ha)

You could try opening the folder(s) with your saved music and highlight all the ones you want to transfer to your mp3 player and then right click on one of the highlighted files, left click on Copy, then go to My Computer > Sansa e250 mp3 player should be listed in there, double click on it, then right click in a open white area and left click Paste. It should copy the music right to your player. You could also try using Rhapsody and import your music into it. I use Rhapsody for transferring music to my e250 Sansa mp3 player.

Hi. The minimum requirements of your Sansa E250 is Windows XP and above and Windows Media Player 10 and above. If you're using Windows Media Player 10 or above, your Sansa E250 and its contents should appear on the right pane when you click on the "Sync" tab. You can right click on a song and select "Remove". The songs will be erased permanently from the player. If your songs do not appear on Windows Media Player 10 or above, it is possible that your songs may have been saved on another mode. Your Sansa E250 comes in 2 modes: MTP and MSC. Songs saved on one mode will not be seen by the other mode, and vice versa. There are 2 ways to delete songs from your Sansa E250: By browsing the folders containing the songs, or by formatting the player. You can switch modes by navigating your E250's menu using the following: Menu >> Settings >> USB Mode Next, plug your player in your PC and open Windows Explorer. You should first set your Explorer to "Show hidden Files and Folders" by going to the "Tools" menu (located on menu lists on Windows Explorer window), then choosing "Folder Options", then enabling the "Show Hidden Files and Folders" radio button Deleting Music files under MTP Mode: 1. Your player should appear as a Sansa E250 icon in Explorer as a "Portable Audio Device". Double left-click this icon to browse the player. 2. You'll find a "PPI NAND" sub-folder. Again, double left-click on this sub-folder. 3. You'll find a series of sub-folders, one of which should be titled "Music". Double left-click this to open it. 4. Your music should appear as individual files or folders. Delete this to remove the file(s) from the player Deleting Music files under MTP Mode: 1. Your player should appear as a Drive letter and entitled either as a "Removable Drive" or as "Sansa E250" 2. Double left-click on this drive letter to browse the player 3. You may find your music files immediately on this folder, or you'll find a series of sub-folders, one of which should be titled "Music". Double left-click this to open it and view your music files. 4. Delete the music files you want, and they should be removed from the player Deleting files through Format: 1. Formatting the player erases all files in the player, and oftentimes this is the best option to ensure that all files are removed and any corruption eliminated. Also, it is best to format the player when in MSC mode. 2. When the appears as a drive letter (under MSC mode), right-click on that drive letter and select "Format". On the "Format" pop-up window, click "Start" to begin the format process. 3. Follow the on-screen prompts and safely remove the player from your PC when the "Format Complete" display appears. 4. Unplug the player from the PC and when the player is powered up, the message "No Files" should appear on the player's LCD screen 5. Switch the mode back to "MTP", or continue to use "MSC". Note: It is best to use "MTP" when you are transferring subscription music to the player. I hope this helps. :)