Question about HP PSC 2410 All-In-One InkJet Printer

Hp psc 2410 photosmart

My printer is suddenly printing documents which are incomplete. There are white boxes in the area where the image is supposed to be. Any solutions? Thanks

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andrew pester

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2,961 Answers

There must have been a settings change in the printers properties or the programme that your are using to instruct the printer to print text only and not the pictures. Sometimes printing web pages direct from the net have the problem, as pictures are left out purposley to aid printing speed.

Posted on Mar 02, 2007

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HP no longer provides support for drivers for this printer. The newer Windows OS will support the printer natively, but sometimes it requires a little finesse from the user. Here is a link to an HP forum where folks tell how they worked out the communications issue for the print and scanning functions. Hope this helps!
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Welcome to Fixya.

You can try the following to remedy this problem as I had experienced it myself and was able to resolve it through the following means :

Remove the top lid, unscrew the 5 screws, 2 on the left, 1 on the top (under the lid), and 2 more hidden under the grey board which can be remove with caution.
Once opened, clean up the glass with some special clean-up liquid and dry. Clean-up the white square also under the lid.

Put the pieces back together carefully and try printing out.

Hope this helps, Thanks for using Fixya.

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Hi flipflop8
intact it is the windows update which has messed up ...
do one thing install the software completely and do not open HP director.
then download the full feature software for a higher version photosmart printer .keep the printer connected and powered on
start the installation for the higher version priner .. when it prompts for installation type chose advanced type then chose custom install. in the next window put a check in the drivers, solution center & photo and imaging device. click next ,it ll prompt u to connect the device . check the box which says connect later and complete the installation.. in this process HP director ll be over written with hp solution center open that from desktop shortcut and scan

to download the software CLICK HERE

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