SOURCE: I have a nortel norstar M7310 phone. we have used
Feature #85 (Note #FEATURE CODE deactivates that feature code)
SOURCE: I have Norstar M7310 and
Hello.
The Norstar M7310 telephone from Nortel is an integratedcommunication system that includes background music, custom call-routing andthree distinct dialing modes. It is commonly used in office settings where highercall volumes requiring multiple lines. Nortel provides an online forum thatfeatures technical support and several downloads for the M7310 model, which canmake troubleshooting the phone a fairly easy process. Some of the most notableissues faced by users involve the handset, headset, speaker and display, andmost can be easily diagnosed by following a few steps.
1 Press "Feature+8+0+5." Press "Next" until the displayreads "Headset Test." Press the "Test" button to performthe headset test. Listen for a dial tone. If audible, the headset is in properworking order, and the system volume will be restored to the default setting.End the test by pressing any button.
2 Press "Feature+8+0+5." Press"Next" until the display reads "Display Test." Press"OK" to begin testing. Check to see that the display is completelyfilled in with dark colored squares. Ensure that the indicator light that islocated next to each button is lit up. If so, the display is functioningproperly. End the test by pressing any button.
3 Press"Feature+8+0+5." Press "Next" until the display reads"Handset Test." Press the "Test" button to perform thehandset test. Remove the handset from the cradle and listen for a dial tone.During the test, the unit will function at maximum volume. If a dial tone isheard, the handset is working correctly. End the test by pressing any button orplacing the handset back on the cradle.
4 Press "Feature+8+0+5."Press "Next" until the display reads "Speaker Test." Pressthe "Test" button to perform the test. Listen for the speaker to emita page tone at the system's maximum volume. The speaker is functioning properlyif the page tone is audible. End the test by pressing any button.
Thanks.
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