Print head At first, i was experiencing the error 41 problem and i was adviced to change the print head of which i did. But after changing the print head, the priter mulfunction i.e when you want to make a copy, it will respond but it starts the following process; (i)cleaning, (ii) Please wait, (iii)Pls open cover, (iv)Cover open, (v)Pls close cover, then it goes back to the normal mode without printing. What could be the problem? I will appreciate from your quick response.

Does not work for #41 error code= bad printhead.  I kept getting this cose.  Looked aroiund for a new pinthead on the net.  Left the printer unplugged from power for 24 hours and unplugged the usb.  Re-plugged and viola!  Worked again! Strange, but, I'm happy.

Mukuwa, here are a couple of suggestions: How do I clear a Machine Error 41? Description: * Machine Error 41 indicates a mechanical malfunction of the FAX/DCP/MFC. * Unplug the unit from the power source and then plug it back in again. * If the error message continues to be displayed on the LCD, please contact Brother Customer Service. 1. Open the Scanner cover by pulling up on the edge of the scanner just above the LCD. 2. After 15 seconds, re-close the Scanner cover. 3. The LCD will then display Have you removed Blck? 1 Yes 2 No. The LCD will display this question for ALL 4 colours (not just the ones replaced). If 1 Yes is selected, the LCD will then display Change to new (colour)? 1 Yes 2 No. Note o "Change to new (colour)?" will only appear if 1 Yes is selected for "Have you removed (colour)?" If 2 NO is selected for the "removed" question, the LCD will then move on to the question for the next colour. o If "1 Yes" is NOT selected for the colour(s) that was replaced, the LCD will return to "Ink Empty". 4. After all the correct selections are made, the machine will then go into a cleaning. Once the cleaning is complete, the LCD will return to date and time. If you still have the same problem, contact Brother Customer Service. http://welcome.solutions.brother.com/bsc/public/eu/gb/en/faq/faq_top.htm?reg=eu&c=gb&lang=en&prod=mfc3820cn_eu Let me know what happens. Good Luck, Tim