I' having problems with my C4100. Usually first page after start or after standby jams and it's like the page does not go through the fuser unit (where the powder is baked to the paper)
It's easy to know if there is a jam on the way because it can be heard. The printer sounds different just before it jams. When it spins up to speed the "whining" is very different if it is going to Jam. Error code is Jam A and when I open the printer the page is leaving the photo conductor unit and does not enter the fuser unit. After I clear the page and try again the printer usually sounds normal and prints very well. The service staff, where I bought the printer, can't find whats wrong and recommend a change of MOBO and more..that does cost but they are not sure if that fixes anything (I feel like a test subject, they try, I pay). Has anyone experienced this kind of failure? What can be done that does not cost as much as a new printer?? I'm now up to USD 300 and the failure still exists.
Best regards
Aleks
Same problem. Keeps happening. I am going nuts as well as wasting paper. Anyone any ideas...Same problem. Keeps happening. I am going nuts as well as wasting paper. Anyone any ideas...
We have an Epson c4100 at work and I cannot get ti to print. The error message 'jam in A C' keeps coming up...the jam is in tray C, which is where the paper is pulled up from the paper cassette to the printer, everytime I open the tray it's like the paper hasn't even been pulled up into the printer, it is just curled up in the tray. There is never a jam in tray A, I just have to open and close that door to get the error message off. This happenes everytime I try to print, and I can't work out why this is. There is no paper stuck anywhere in the printer, even in the black tray at the top of the paper cassette holder. Does anyone know why this problem happens, or how I can fix it? We have an Epson c4100 at work and I cannot get ti to print. The error message 'jam in A C' keeps coming up...the jam is in tray C, which is where the paper is pulled up from the paper cassette to the printer, everytime I open the tray it's like the paper hasn't even been pulled up into the printer, it is just curled up in the tray. There is never a jam in tray A, I just have to open and close that door to get the error message off. This happenes everytime I try to print, and I can't work out why this is. There is no paper stuck anywhere in the printer, even in the black tray at the top of the paper cassette holder. Does anyone know why this problem happens, or how I can fix it?
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705 Answers
Re:
Hi Aleks,
This is a known issue on certain AcuLaser C4100 for which Epson have released a countermeasure. The problem is related to a value in the printer firmware and only realy affects the machine when it is first switched on or has sat idle for a long time whilst powered on.
The fix requires a software tool to interogate the firmware and check a value. If this value is set to a certain figure it requires changing. The same software can change the value to rectify the issue.
You can get the info to fix the printer from:
http://www.tradebit.com/filedetail.php/1594428
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Carriage jam errors refer to the "carriage" that the ink cartridges sit in. The errors can be caused by a lot of things including lack of lubrication of the belt, something being inside the printer, etc. Check to see how freely the carriage moves back and forth when the printer door is open.
CAUTION:Clearing a paper jam from the front of the product can damage the print mechanism. Gain access to and clear paper jams through the rear door whenever possible.
Step 3:
lear the jam from the back of the All-in-OneFollow these steps to clear the jam from the back of the product
While the product is still on, disconnect the power cord from the back of the product.
Press in the tab on the left side of the rear door to release the door. Pull the door away from the product to remove it.
Step 4:
Gently pull the paper out of the rollers.CAUTION:If the paper tears, check the rollers and wheels for torn pieces of paper that might remain inside the product. Remove all the pieces of paper from the product to prevent more paper jams.
Replace the rear door. Gently push the door forward until it snaps into place.
Connect the power cord to the back of the product.
Press the OK button to continue the current print job.
There is a small white gear that drives the fuser module. It wears out at 30 to 40 thousand pages.
If the sound is a jumping to gringing noise that would be the problem.
That gear jumping will cause the machine to say out of paper,, jam,, give all kinds of problems from things bouncing around.
There is a sensor flag (little black peice) that hangs down in the paper path as the paper exits. The flag tells the printer if the paper has made it out or not. That sounds like your problem. Just in case it is something else, her's a copy of the complete service manual for your printer. Start on page 90 (pdf page 113) and it goes thru the jam areas.
You may wish to switch paper types.....head down to Staples or Office Depot (or where ever) and pick up a small package of "jam free" paper....it usually states that it is 99.98% jam free... If that doesn't fix the problem, I would suggest returning the item. Best of luck!
Your paper loading and moving mechanism in the printer seems to have some jamming problem in movement or the sensors inside the left part of the machine may have dust or inturruption somewhere.
Service your printer your own if you can, or get it service from an expert....
The high pitched whine and the paper stopping just before the fuser (the hot) unit is a known issue on the C3000 and C4100. If you are still searching for the solution to this issue, let me know, as I now have a working fix for the problem.
sounds like the encoder strip needs to be replaced. the grinding sound is usually from this.
get that changed first..then go into the setup, properties.
Same problem. Keeps happening. I am going nuts as well as wasting paper. Anyone any ideas...
We have an Epson c4100 at work and I cannot get ti to print. The error message 'jam in A C' keeps coming up...the jam is in tray C, which is where the paper is pulled up from the paper cassette to the printer, everytime I open the tray it's like the paper hasn't even been pulled up into the printer, it is just curled up in the tray. There is never a jam in tray A, I just have to open and close that door to get the error message off. This happenes everytime I try to print, and I can't work out why this is. There is no paper stuck anywhere in the printer, even in the black tray at the top of the paper cassette holder.
Does anyone know why this problem happens, or how I can fix it?
I think i have this 'fix' from Epson. I am running Vista and it won't run.... Is this different from the free epson fix at the following address:
http://support.epson-europe.com/APSBusin...
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