Epson AcuLaser C4100 Printer Logo

Question about Epson AcuLaser C4100 Printer

2 Answers

Jam A - strange sound

I' having problems with my C4100. Usually first page after start or after standby jams and it's like the page does not go through the fuser unit (where the powder is baked to the paper) It's easy to know if there is a jam on the way because it can be heard. The printer sounds different just before it jams. When it spins up to speed the "whining" is very different if it is going to Jam. Error code is Jam A and when I open the printer the page is leaving the photo conductor unit and does not enter the fuser unit. After I clear the page and try again the printer usually sounds normal and prints very well. The service staff, where I bought the printer, can't find whats wrong and recommend a change of MOBO and more..that does cost but they are not sure if that fixes anything (I feel like a test subject, they try, I pay). Has anyone experienced this kind of failure? What can be done that does not cost as much as a new printer?? I'm now up to USD 300 and the failure still exists. Best regards Aleks

Posted by Aleks Sivert on

  • 1 more comment 
  • youoverthere Mar 02, 2009

    Same problem. Keeps happening. I am going nuts as well as wasting paper. Anyone any ideas...

  • sarah108 Mar 16, 2009

    We have an Epson c4100 at work and I cannot get ti to print. The error message 'jam in A C' keeps coming up...the jam is in tray C, which is where the paper is pulled up from the paper cassette to the printer, everytime I open the tray it's like the paper hasn't even been pulled up into the printer, it is just curled up in the tray. There is never a jam in tray A, I just have to open and close that door to get the error message off. This happenes everytime I try to print, and I can't work out why this is. There is no paper stuck anywhere in the printer, even in the black tray at the top of the paper cassette holder.
    Does anyone know why this problem happens, or how I can fix it?

  • youoverthere May 11, 2010

    I think i have this 'fix' from Epson. I am running Vista and it won't run.... Is this different from the free epson fix at the following address:


2 Answers


  • Level 1:

    An expert who has achieved level 1.


    An expert that has over 10 points.

    Problem Solver:

    An expert who has answered 5 questions.

  • Contributor
  • 10 Answers

Replace fuser unit. Over time it gets dry even when not used much.

Posted on Mar 17, 2009

Inky Fingers

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 10 achievements.


    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Epson Master
  • 705 Answers

Hi Aleks, This is a known issue on certain AcuLaser C4100 for which Epson have released a countermeasure. The problem is related to a value in the printer firmware and only realy affects the machine when it is first switched on or has sat idle for a long time whilst powered on. The fix requires a software tool to interogate the firmware and check a value. If this value is set to a certain figure it requires changing. The same software can change the value to rectify the issue. You can get the info to fix the printer from:

Posted on Mar 15, 2007

Add Your Answer


Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:


HP Photosmart C4100 All-in-One Printer we keep getting the carriage jam message

Carriage jam errors refer to the "carriage" that the ink cartridges sit in. The errors can be caused by a lot of things including lack of lubrication of the belt, something being inside the printer, etc. Check to see how freely the carriage moves back and forth when the printer door is open.

I have a lexmark 125X printer. I started to print a job. the printer printed the first page. Then starting the second page it made a strange noise like "GEEK) and stopped printing. The printer...


maybe need to clean the printer and then restart your computer. Unistall the driver and then reinstall it back to resolve the problem.


Paper jam c4100 photosmart printer

Step 1:

Step one: Remove any loose paper

Step 2:

Step two: Clear the jam from the All-in-One

CAUTION:Clearing a paper jam from the front of the product can damage the print mechanism. Gain access to and clear paper jams through the rear door whenever possible.

Step 3:

lear the jam from the back of the All-in-OneFollow these steps to clear the jam from the back of the product
  1. While the product is still on, disconnect the power cord from the back of the product.
  2. Press in the tab on the left side of the rear door to release the door. Pull the door away from the product to remove it.

Step 4:

  1. Gently pull the paper out of the rollers.CAUTION:If the paper tears, check the rollers and wheels for torn pieces of paper that might remain inside the product. Remove all the pieces of paper from the product to prevent more paper jams.
  2. Replace the rear door. Gently push the door forward until it snaps into place.
  3. Connect the power cord to the back of the product.
  4. Press the OK button to continue the current print job.

"P" is blinking in display Sharp AL-1641cs

There is a small white gear that drives the fuser module. It wears out at 30 to 40 thousand pages.
If the sound is a jumping to gringing noise that would be the problem.
That gear jumping will cause the machine to say out of paper,, jam,, give all kinds of problems from things bouncing around.

My 2600n laser printer had a paper jam in the outbox bin. I took the stuck paper out and had a look inside. I see no other paper jam but the printer keeps telling me I have a paper jam in the outbox. ...

There is a sensor flag (little black peice) that hangs down in the paper path as the paper exits. The flag tells the printer if the paper has made it out or not. That sounds like your problem. Just in case it is something else, her's a copy of the complete service manual for your printer. Start on page 90 (pdf page 113) and it goes thru the jam areas.,%20Service%20Manual.pdf


You may wish to switch paper types.....head down to Staples or Office Depot (or where ever) and pick up a small package of "jam free" usually states that it is 99.98% jam free... If that doesn't fix the problem, I would suggest returning the item. Best of luck!

False paper jam massage on the HP photosmart printer D5063

Your paper loading and moving mechanism in the printer seems to have some jamming problem in movement or the sensors inside the left part of the machine may have dust or inturruption somewhere.

Service your printer your own if you can, or get it service from an expert....

Papaer will not feed

High ITConsult And MarkoP

The high pitched whine and the paper stopping just before the fuser (the hot) unit is a known issue on the C3000 and C4100. If you are still searching for the solution to this issue, let me know, as I now have a working fix for the problem.

Reply to this post for further info.

HP 7110 All-in-one

sounds like the encoder strip needs to be replaced. the grinding sound is usually from this. get that changed first..then go into the setup, properties.
Not finding what you are looking for?


Ask a Question

Usually answered in minutes!

Top Epson Office Equipment & Supplies Experts


Level 3 Expert

4362 Answers

Cindy Wells

Level 3 Expert

6650 Answers


Level 3 Expert

85242 Answers

Are you an Epson Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides