When the Receptionist transfers a call to me and I'm on another call or away from my desk it won't go to my voicemail.
SOURCE: When I transfer a call from the front desk, the
Either the voicemail box isn't setup, the voicemail box isn't assigned to that extension, or that extension has forwarding setup that is incorrect. I have no experience with a Nortel phone system though so if you need specifics on how to get into those areas of your system to fix them you'll have to wait for another response.
SOURCE: I have an m7208 Meridian Norstar phone. I have
Hi,
Sounds like the FNA (forward no answer) on the phone is not setup.
Press feature **266344, then the installer password. Under Terminals and Sets, CFNA is under Capabilities.
Press Ftr985, and in the display you will see the Vmail DN. Enter Norstar programming and make sure the
problem DN is CFNA to Vmail DN.
Let me know,once done so that we could proceed.
Hope i helped you.
Thanks for using ' Fixya ' and have a nice day!!
94 views
Usually answered in minutes!
×