I have a lexmark X73 several years old but allways worked fine in the past
all of a sudden it quit scanning or copying(it still prints however). when i try to scan to file a window pops up that says "scanner couldnt be enabled" when i close that window i get another that says "scanning was canceled by user or terminated abnormally"
i have uninstalled and installed several times
tryed different usb ports
downloaded updates for windows (xp by the way if that makes a difference)
any help would be most appreciated
by the way the scanning light in the printer/scanner is allways on even when i turn the machine off. dont recall that being the case back in the good old days when all was good in my world
thanks in advance for any help
An expert who has achieved level 2 by getting 100 points
An expert that got 5 achievements.
An expert who has written 50 answers of more than 400 characters.
An expert who has answered 200 questions.
Re: my 4 in 1 wont scan but does print
Before we give up on the scanning/copying ability of your machine. Try unplugging the machine from the wall and from the computer for at least a couple minutes. If that doesn't work, You may also check for a factory reset switch or reset mode you can choose.
Last but not least. Uninstall the printer again, unplug it from the wall and computer. Make sure you restart the machine and even shut it down before trying to reinstall the drivers.
The above site has a patch for the scanner. Not sure if its what may be ailing yours.
Let me know what happens.
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
When you say that your all-in-one system will copy, but will not print from the computer, this tells me that there could be a connection problem between the printer and the computer. This is more then likely a driver problem. you will need to go to lexmark and download the latest drivers for your operating system.
But this could also be a broken or loose cable.
Hi, The all in one solution software you used in XP doesn't work fully with Vista.
But you can still scan and copy by using Windows Photo Gallery.
1. Click on files tab at the top in Window Photo Gallery.
2. Click on import from camera or scanner.
3. Highlight your scanner icon (ie Lexmark X73) then click import.
4. New scan window will popup, now you can preview or scan using this basic looking Vista utility.
If you go to the US website, then it will scan your system for a printer then install driver
Otherwise you can download the driver here