I bought this humidifier a couple of weeks ago, and now the digital panel just reads "Er3" instead of the humidity level, Hi/Lo etc. I cannot find in the accompanying manual what this means. Unplugging it and plugging it back in did not work. Then I tried emptying it out and refilling--it briefly went back to normal display but then back to the Er3 again. What do I do?
This sounds like the float switch may be stuck - giving an error message - usually these are not too hard to unstick - it is often a cleaning issue - the manual should show you where the float switch is and how to check it, but if the error message is not listed in the manual, if you are sure it is the correct manual then I would expect it to be a technicians job, else they would list the error message. Slant/Fin has sold the humidifier and PC-55 air purifier business to KAZ USA Inc. If you need replacement parts, repairs, or have any questions regarding the products, please contact them at: KAZ, Consumer Relations Dept. 250 Turnpike rd., Southborough, MA 01772 Phone: 800-477-0457 email: [email protected] also worth a look is: http://www.achooallergy.com/slantfin-ope... seems to be best forum for humidifier stuff Hope this helps :)
Posted on Mar 01, 2007
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Has anyone found a solution to this problem? Weird thing is, the humidifer still works although you cant adjust setting. But since humidifiers usually overpromise anyways wth regard to square footage, keeping it on high (which I think is where its stuck during Er3) isnt such a problem. Still, this sucks as I just bought it a month ago!
I have the same issue. I called Slant/Fin cust service, and this is what they said: ER3 is an INTERNAL ERROR, and can not be fixed by the consumer. You must send your unit back to them with the following information....
Name, Address, Tel #, model #, length of ownership, and that you are getting an ER3 message.
Send the unit to:
KAZ Returns
4755 Southpoint Dr
Memphis, TN 38118
You can call cust service at 800 477-0457.
I owned my unit less than 3 weeks before this happened. I have a GF-211-D.
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