Hi i need help my printer not working.i put a new cartridge in it and now it does all the movments but the ink does not come out i tried to align and everything but still no ink i check the ink level but it has a question mark on it whats the problem help me!
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the issue that occurs either when a cartridge is bad or the printer cartridge Slot is bad... I would suggest you to try cleaning the copper contacts of the both carts and cart slot in the printer and try again. But if you tried that and it doesn't work just call up their support number and check for replacement.
What we surmised is that the little wire contacts on the print cartridge were bad. One suggestion was to use a pencil eraser over the area where the small wire dots are on the cartridge, then wipe clean with a lint free cloth. That didn't work either so I exchanged the cartridge and the problem went away.
You mention two problems, are they both still active?
The memory card issue could be a defective card; I've had brand new cards not work a number of times. It could also be a defective card reader in the printer but its more likely the memory card may simply need to be re-formatted.
- Save any pictures you may have on the card to your PC if you need to keep them.
- Format the card using the camera utilities. Do not use the computer to perform the format.
- Try it again.
If formatting the card doesn?t do it you might try another card you know works. If it does work in your printer then its probably the card, if not that strongly suggest the printer card reader is at fault.
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