Question about Casio Exilim EX-Z500 Digital Camera

2 Answers

Power turns off

When I turn the camera on the lens comes out, the operational light keeps flashing green and the lens goes back in. Battery is fully charged. Will work in play mode but not rec mode. Camera is less than 1 year old

Posted by ANN SMITH on

  • Anonymous Jan 31, 2009

    When I turn the camera on the lens comes out, the operational light keeps flashing green and the lens goes back in.
    Battery is fully charged.



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2 Answers

Anonymous

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I was having the same problem... I put the camera in the cradle with it plugged into usb and then pushed play mode... the camera went to play mode and then i pushed and held the camera mode button while i was removing it from the cradle... it ended up turning on!!! i have no clue.. very weird

Posted on Dec 17, 2007

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Misty Hoffman

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  • 374 Answers

I would first try taking ur memory card out and see if it will power up in the record mode then. If it doesn then that means that you have a bad memory card. If it doesn't turn on then you are going to have to send it in to have it repaired.

Posted on Jul 08, 2007

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This is a common problem , generally indicated as lens error. The problem is often caused by dirt or dust in the lens gears.

Possible reasons are :

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You can attempt tapping gently the back of the camera while turning the camera on. Sometimes this can help the lens out.

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I summarized the problem in this article: Lens Error.

If the camera is less than one year old will be replaced by manufacturer.

If your warranty is expired you can get an estimate for repair from manufacturer, or from a third party like Advance Camera here :Advance Camera Repair you can book the repair online.

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