I'm going to go crazy!!!!!!!! HP PSC 1510xi All-in-one
Hi guys -
Well, I have to say - I have had HP printers for years and loved them - UNTIL I got an all-in-one! I have the 1315.
HP has NOT figured out the all-in-one printer package yet. There are software issues, and always always ink or paper issues. The scanner can be adjusted, but only so much, giving a really strange appearance to 3D items. Only paper items can scan well on it!
Overall, the best fix for an HP all-in-one is seriously to stop wasting time and ink and to get a different printer. I'd only had the 1315 for a month when I waived the white flag to wasting my time and effort. I bought a little cheap HP 3930, and it hasn't given me any trouble at all.
HP needs to work on the all in ones before continuing to market them. If you notice, there are new models constantly. That is because the figure out one issue, and instead of making a fix for it, stop support and put out a new printer instead, expecting everyone to just "upgrade" to the next new printer. Nope - not gonna happen.
What HP does have in its favor on printers, is that it is the only brand I've owned that didn't end up leaving "junk" on the paper - because of the printer cartridge heads, the prints are very crisp and clean, without overspray or dots.
Also very important on HP printers - be sure you get INKJET supplies if you bought an inkjet model. The papers are different, and many times, the laserjet supplies just won't go through their inkjets without jamming.
On the paper jam issues - while you cannot see a jam, it is somehow misreading the paper. Be sure you have the default paper size set correctly for what you are printing on. Also, take off the back and make sure there isn't just one piece of fuzzy paper back there. It doesn't take a full sheet of paper to give the paper jam error message - only a shred or slight piece where it doesn't belong. The track the printer heads run on is heavily greased and everything sticks to them! : (
I had to take the back off, used canned air to blow out the machine from the back, did it again from the front, uninstalled it and reinstalled it - that seemed to solve the paper jam issues.
I hope that might work for you.