Problem we have connected the raidtec on a dell poweredge, but there seem one drive missing. it had worked in the past. we have tried restarting the poweredge, with no result. we also have the same problem at a branch office. Please assist as soon as possible

If the "vga cable not working" then it is not "all componets connected correctly."

Dell provides lifetime tech support for all PE servers. Call them at 800-945-3355 and give them the service tag or express service code from the server. If it can be done, they will tell you how.
Good luck!

GET TOUCH WITH DELL TOLL FREE NUMBER 1800 444 026

old post and the OP fails to read his manual.? why post here and not dell.com great forum, I'm there every day... it covers the 4 led POST errors fully. on all Dell machines with those 4 led. I have powereEdge R410, very different gen11.
here is your missing page.
no better servers on earth (hp 2nd) for documents
and free help, on their great forum.!!!

https://www.dell.com/support/home/us/en/04/product-support/product/poweredge-1425sc/manuals


15 years old today, relic it is. that old. page 16 in the manual,quoted "Possible system board resource and/or system board hardware failure".

If you have DRAC that is first to look there. that tells you to strip the PC down, means there is a bad module on the mobo.
start by remove the extra video card.
if present
and all jumper clips not set wrong on mobo.
and good PSU all ram out and test them 1 by 1 in bank 0 slot as the manual directs you to do for 1 stick of ram. are you running 2 processors? unstated. do you have riser board, and if yes, anything there., are you using RAID cards? control panel jacks plugged in wrong or missing? that RTC coin cell is no good this old. replace that first. (always wise after 6 years age) all fans work, does the drac card (web page on it) show no errors? for fan or power? or no DRAC? or this BMC remote card fitted? the real questions are how is this server configured, what is inside what options all. only then can be get a grip on causes. on all Dell server best is to see if BMC/DRAC show errors. Remote login see the error logs if that is dead, then you have gross hardware failures. start pulling modules inside to clear faults first. good luck , and sorry so late.

your manual is here
https://downloads.dell.com/manuals/all-products/esuprt_ser_stor_net/esuprt_poweredge/poweredge-1425sc_user%27s%20guide2_en-us.pdf


diagnosis is:
fans all run?
Drac/BMC remote login show log errors?
your 4 LED say there are interrupt conflicts, I think,
tell all things inside your server (upgrades etc)
ever upgrade bios firmware first? this is first.
I upgraded mine with freedos usb boot, stick, safe.
The old generations (even my g11) do not support
online updates now, (dell shut that down) (your LSM , life cycle management features) G12 up. yes.
but we do that manually, for sure yours.
BIOS A03 is 07 Jul 2012 last one.

Fixes & Enhancements
* Fixed the Unreported I/O failure in HCT 12.1 with WS03 SP1
* Fixed the system booting security issue in the BIOS Setup
* Fixed slow download of WinPE ISO via RIS when USB keyboard/mouse is attached
* Added the ATA hard disk Security Freeze feature
* Added new BMC Mux mode
* Added Native IPMI support
* Added progress indicator for BIOS Flash Utility
* Modified the SMBIOS table entry type 4 for handling Dual-Core Processors
* Modified the code to not check SATA device type in order to avoid the device type error message

FIrstly reseat all removable components in the system and retry
Second remove all DIMMS except one. try again
I not then remove this DIMM and put in another one. This is to test for a faulty DIMM thats hanging the POST
TRy these things and see if you get further
Mark

Hey,

I looked over the spesifications for the poweredge 1800 servers, go ahead, it will work perfectly but there is one problem in the windows XP setup, you will need to insert / load SCSI or SATA drivers for the hard drive With a floppy disk, or if you don't have a floppy drive your going to need to create a custom windows xp setup cd and add the drivers into it so it can start the SCSI or SATA hard drive and finish the install. without the drivers it might not find the hard drive.

Aside from that I don't see any other problems. You should be able to get the drivers, and everything ese from dell site
http://support.dell.com/support/downloads/

Actually I looked over the dell downloads, I see only windows 2000 on the list with windows server 2003, and 2008 and linux distributions.

This could be a 2nd problem, drivers might not be avaialble, or work with xp, but we might be able to get it to work.


So two problems, SCSI or SATA drivers in windows xp / windows 2000 setup

2nd problem is in windows xp drivers, you could try windows 2003's drivers and 2000's and see if they work, if not, then we would have to look for drivers ourselfs from the internet.

So xp might cause headache but we might get it working, windows 2000 seems to be supported perfectly.

Let me know how the project goes
Thanks,
Ekse

I believe you would need to install the Serial ATA card driver before installing windows. When you first start Xp it asks if you have any ATA drivers that need to be installed first.    My guess,since it is used, that you have not the driver for that card?    Give us the make and model of that card and we can help look for the driver,or take it out all together and use an IDE hard drive.  

The controller (probably a RAID controller) that the drives are connected to is one for which Windows does not have the correct drivers. You need to supply the proper driver and .INF files during the initial load. The process used depends on the version of Windows you are installing.

I have a TL2000 from Dell and it works great. It has an LTO-4 drive in it which can back up 800GB/1600GB. I highly recommend it.

The BIOS check can freeze for many reasons.

Can you tell me if this is an existing system that was working fine and then had this problem, or is this a new (or new to you) system?

Can you give more information on what is actually showing on the screen?